Audrey “Audeery” Leduc

Passionate and dynamic manager with nearly 20 years of diverse experience in team management, operations optimization, and customer service excellence. Recognized for motivating leadership, strong adaptability, and organizational rigor in both retail stores and remote environments.

Store Manager - Adopt Parfums - Québec

(2024-11 - 2026-06)

• Managed all daily store operations and profitability.
• Supervised, trained, and motivated the sales team to maximize results.
• Analyzed performance indicators (KPI) and implemented sales strategies.
• Oversaw visual merchandising and rigorously managed inventory and orders.
• Maintained a superior level of customer service and resolved complex situations.

Clinic Manager - Les Branchées Lunetterie - Québec

(2019-09 - 2024-11)

• Oversaw the clinic's administrative, clinical, and organizational operations.
• Scheduled staff, optimized tasks, and supported the team.
• Provided personalized, high-end customer advice, handled billing, and managed appointments.
• Monitored overall performance and proactively resolved day-to-day unexpected issues.

Housekeeping Supervisor - Sodexo - Nunavik

(2016-06 - 2019-09)

• Supervised and coordinated a team of nearly 70 employees in a remote environment.
• Handled recruitment, onboarding, ongoing training, and follow-up.
• Managed supplies and orders and ensured strict compliance with health and safety standards.

Store Manager - Body and Beach - Québec

(2012-12 - 2016-06)

• Managed all store operations, schedules, and team performance tracking.
• Implemented direct sales strategies to meet and exceed established targets.

Assistant Store Manager - Body and Beach - Québec

(2008-01 - 2012-12)

• Supported the store manager and independently took charge of supervision during absences.
• Actively participated in customer service, visual merchandising, and inventory management.

Hunting Camp Manager - Safari Anticosti - Île d'Anticosti

(2007 - 2008)

• Managed all logistics and operations for a hunting camp in a remote setting (seasonal summer position).
• Provided a warm welcome and attentive service to hunting groups and visitors.
• Supervised camp staff and managed supplies, meals, and facilities.
• Coordinated expedition departures and handled unexpected situations.

Remote Area First Aid - Formation complémentaire

High School Diploma (DES) - École secondaire St-Pierre et les Sentiers