Aya Handren

Having recently graduated from SFU with a Bachelor's degree in Criminology and Psychology, my current goal is to continue building practical experience in administrative and office-based roles. For nearly three years, I worked as an Administrative Assistant at Simon Fraser University, where I developed strong organizational, communication, and problem-solving skills while supporting day-to-day operations and assisting students, staff, and faculty.

I found the work both rewarding and engaging, and my positive experience in the role motivated me to further explore administrative careers and discover new ways to contribute in a professional office environment. I am eager to apply my existing skills while continuing to learn and grow through new administrative opportunities.

Server at The Vancouver Golf Club (2026-01 – 2026-05)

Delivered high-level food and beverage service in a private members-only golf club environment, maintaining professionalism and discretion while interacting with club members, executives, guests, and high-profile clientele.

• Provided attentive table service in both restaurant and banquet settings, including order taking, food and beverage delivery, event setup and breakdown, and coordination with kitchen and management teams.
• Assisted in executing upscale private events, corporate functions, tournaments, weddings, and member-exclusive gatherings while ensuring smooth service in fast-paced, high-standard environments.
• Maintained confidentiality and professionalism when handling member information, private events, and sensitive interactions within an exclusive club setting.
• Built strong interpersonal and communication skills through daily interaction with members and guests, emphasizing relationship-building, conflict resolution, and personalized customer service.

Administrative Assistant at Student Union Building SFU (2023-09 – 2026-01)

• Provided front-line customer service at the Student Centre, handling inquiries, reception duties, appointment bookings, and cash transactions in a high-traffic environment.
• Managed daily administrative operations including room and event bookings, email correspondence, invoices, mail and courier processing, and opening/closing procedures.
• Supported the planning and delivery of student programs, clubs events, and campus-wide initiatives such as Clubs Days and special projects.
• Collaborated with multiple departments to deliver member services, communicate society policies and programs, and improve day-to-day centre operations.

Blog Writer at More at Home Society (2025-07 – 2026-01)

• Wrote and pitched two research-driven blog posts per month for a nonprofit organization
• Conducted background research to ensure accuracy, relevance, and accessibility of content
• Translated complex topics into clear, engaging writing for a general audience
• Produced original content aligned with the organization's mission and values

Server at White Spot (2024-03 – 2026-01)

• Welcomed and seated guests, managed waitlists and reservations
• Took food and drink orders, served meals, and checked in with tables
• Handled cash and card payments using the POS system
• Kept the dining area clean and stocked throughout the shift
• Helped with opening and closing duties
• Worked with the kitchen and other staff to keep service running smoothly
• Dealt with customer complaints or issues calmly and quickly
• Recommended menu items and specials when needed

Bachelor of Arts in Double Major in Criminology and Psychology – Simon Fraser University (2025)