Babak Zadjabbari

Enterprise Technology Consultant with 10+ years of experience leading complex technology implementations across banking and healthcare organizations. Proven success managing cross-functional projects, partnering with business stakeholders, coordinating vendors, improving operational processes, and delivering secure enterprise technology solutions. Experienced in enterprise consulting, stakeholder engagement, technology adoption, and driving successful implementation outcomes for mission-critical environments.

IT /Network Consultant - Healthcare Centers - Tehran-Iran

(2019-02 - 2025-11)

Large multi-building healthcare organizations provide clinical and administrative services.

• Built and operated a campus-wide Cisco enterprise network (500+ users, 100+ devices) with a three-tier architecture, delivering 99.9% uptime.
• Established a highly available data center supporting HIS, PACS, LIS, and administrative systems with secure HL7/DICOM integrations across Windows and Linux.
• Transformed IT operations by restructuring teams, defining KPIs, and deploying ITIL-based service management with SLA-driven ITSM processes.
• Optimized data protection and costs by automating backup, recovery, compression, and deduplication, achieving up to 60% storage reduction while managing vendors and integrations.
• Implemented ITIL service management processes.

Network & Data Center Expert - Mellat Bank - Tehran-Iran

(2015-05 - 2025-07)

Iranian bank with 1,300+ branches and up to 2,000 online service points, delivering centralized and distributed banking services over a complex, high-availability IT and network infrastructure.

• Implemented a nationwide three-tier Cisco WAN connecting over 1,300 branches and 2,000 service points, delivering standardized connectivity, 99.9% network availability, and a resilient communications infrastructure supporting critical business operations across the country.
• Directed the deployment of 300+ access nodes and 15 regional distribution centers, managing active and passive infrastructure setup, including structured cabling, rack layouts, and fiber connectivity, expanding network coverage and enabling scalable growth nationwide.
• Assigned to the initial technical team of subsidiary Secure Infrastructure of Transactional Services (SITS), contributing to the successful setup of the company's IT infrastructure and operational systems.
• Configured Cisco core and distribution switches with dual power feeds and redundant uplinks, achieving high availability and fault tolerance while minimizing service disruptions across provincial data centers.
• Delivered high-performance network services through VLAN segmentation, IP addressing strategy, QoS, LACP, RSTP/MSTP, and HSRP, improving application responsiveness and ensuring reliable delivery of real-time voice and mission-critical transactional traffic.
• Designed Tier III–compliant data centers aligned with TIA-942 and Uptime Institute standards, providing fully redundant power, cooling, and network infrastructure that reduced operational risk and ensured business continuity for critical services.
• Implemented SNMP and NetFlow monitoring solutions, increasing network visibility, accelerating fault detection and troubleshooting, and enabling proactive capacity planning to support SLA compliance and operational efficiency.
• Led enterprise communications and vendor management initiatives, deploying VoIP and video conferencing solutions (SIP, H.323) across 50+ sites, enhancing organizational collaboration, improving communication reliability, and supporting business expansion.
• Strengthened security and organizational resilience by developing and implementing an ISO 27001/NIST-aligned IT risk management methodology, enabling consistent risk assessments, improved risk mitigation, and a stronger overall security posture

M.Sc. - Information Technology Management - Shahid Beheshti University

B.Sc. - Computer Hardware Engineering - Shahid Beheshti University