Network- IT Support - Cybersecurity
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Detail-oriented IT & Network Support Engineer with hands-on experience delivering end-to-end support across enterprise environments. Strong background in Microsoft Azure, Microsoft 365, Intune, Active Directory, and Windows Server administration. Skilled in troubleshooting complex hardware, software, and network issues, supporting cloud and on-premises infrastructure, and maintaining high availability across distributed systems.
Proven capability in user provisioning, identity management, endpoint administration, network diagnostics, and system optimization. Experienced in incident management, service delivery, and L2 technical support using tools such as ServiceNow, JIRA, VMware, and Hyper-V. Brings complementary knowledge of cybersecurity fundamentals including vulnerability scanning, SIEM monitoring, and security hardening.
Recognized for improving operational reliability, reducing downtime, and delivering outstanding technical support to business users.
