Baggio Atoumbou
Bilingual Technical Support | Customer services
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About
Highly skilled Bilingual Technical Support Specialist with over three years of experience providing exceptional customer service and troubleshooting technical issues. Completed the rigorous eight-month Google IT Support Professional Certificate program, covering troubleshooting, customer service, networking, operating systems, system administration, and security, including evaluative hands-on assessments. A quick learner, fluent in both English and French, with strong technical problem-solving skills and a passion for building lasting customer relationships.
Experience
Highly skilled Bilingual Technical Support Specialist with over three years of experience providing exceptional customer service and troubleshooting technical issues. Completed the rigorous eight-month Google IT Support Professional Certificate program, covering troubleshooting, customer service, networking, operating systems, system administration, and security, including evaluative hands-on assessments. A quick learner, fluent in both English and French, with strong technical problem-solving skills and a passion for building lasting customer relationships.
Education
An undergraduate engineering program that prepares students to design, operate, and manage mining systems and processes.
Degree evaluated as equivalent to a four-year Bachelor's degree in Canada by World Education Services (WES) Ref #5045462
