Bilingual Technical Support | Customer services
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Highly skilled Bilingual Technical Support Specialist with over three years of experience providing exceptional customer service and troubleshooting technical issues. Completed the rigorous eight-month Google IT Support Professional Certificate program, covering troubleshooting, customer service, networking, operating systems, system administration, and security, including evaluative hands-on assessments. A quick learner, fluent in both English and French, with strong technical problem-solving skills and a passion for building lasting customer relationships.
Highly skilled Bilingual Technical Support Specialist with over three years of experience providing exceptional customer service and troubleshooting technical issues. Completed the rigorous eight-month Google IT Support Professional Certificate program, covering troubleshooting, customer service, networking, operating systems, system administration, and security, including evaluative hands-on assessments. A quick learner, fluent in both English and French, with strong technical problem-solving skills and a passion for building lasting customer relationships.
An undergraduate engineering program that prepares students to design, operate, and manage mining systems and processes.
Degree evaluated as equivalent to a four-year Bachelor's degree in Canada by World Education Services (WES) Ref #5045462