Bee Mathes

Leading the team of Support Service Attendants with efficient and safe delivery of services for our clients.

Community Support Lead - March of Dimes Canada, Niagara - Niagara

(2025-06)

Leading the team of Support Service Attendants with efficient and safe delivery of services for our clients.

• Case management and care planning.
• Completing service agreement renewals and assisting with new client intakes, ensuring all information is properly filed and updated in internal systems.
• Participating in the on-call rotation to cover all shifts and services, respond to emergencies and collaborate with the team to communicate information between program sites.
• Openly communicating with staff and clients to ensure that any issues are addressed and resolved.
• Sending referrals and communicating with community partners to advocate for clients and address their needs.

Support Services Attendant - March of Dimes Canada, Niagara - Niagara

(2024-10 - 2025-06)

• Assisting clients in their homes with non medical activities of daily living, such as; bathing, toileting, rising/retiring, meal prep, light housekeeping and some delegated acts
• Traveling to different sites within the Wellness Program to help other locations and get to know more clients (Welland, St. Catharines and Niagara Falls).
• Attending training sessions for client specific services and delegated acts.

Life Enrichment Aide - Primacare Living Solutions, St. Catharines - St. Catharines

(2023-09 - 2024-10)

• Planning and implementing structured group and individual activities for all units in the home, as well as assisting to plan and carry out special events and larger group celebrations.
• Experience with RAI/MDS coding for psychosocial well-being and activity participation records.
• Completing admission assessments and participating in care conferences with family members and the interdisciplinary team.
• Communicating and working with PSW's and other staff members to ensure the safety and overall well-being of residents during programs.

Diploma - Therapeutic Recreation - Niagara College, Welland (2016 - 2018)

Certificate - Community Health Worker - IBT College (2021 - 2021)