Veronica Jennings

Assist customers with choosing flower, prerolls, edibles, carts/vapes. Cashing customers out. Performing opening & closing duties.

Budtender/Shift lead - Canna Cabana a Division of High Tide Inc - Niagara Falls, ON

(2025-05)

• Assist customers with choosing flower, prerolls, edibles, carts/vapes.
• Cashing customers out.
• Performing opening & closing duties.
• Labelling prices for new products.

Dietary Aide/Server, Breakfast Cook, Concierge & Bingo Caller - Chapel Heights a Sedona Senior Community - Niagara Falls, ON

(2023-03 - 2025-12)

• Set up dining room for meals for the independent and care floor residents during each meal or for any private dining reservations.
• Perform opening and closing side duties.
• Cover breaks for concierge, work shifts when short-staffed.
• Cooked breakfast for residents.
• Called bingo numbers when recreation wasn't available.

Storefront Team Member - Tim Hortons Clifton Hill - Niagara Falls, ON

(2023-01 - 2024-03)

• Prepare hot & cold drinks for customers.
• Restock beverage cups.
• Do lobby checks and clean area.
• Cash customers out.

Breakfast Server - IHOP - Niagara Falls, ON

(2022-05 - 2022-09)

• Serve customers their drinks & food
• Cashed out tables
• Bus tables and maintain a clean section

Food and Beverage Server - Johnny Rocco's Italian Grill Inc. - Niagara Falls, ON

(2022-03 - 2022-08)

• Get customer their drinks, apps & main courses.
• Pre-bus tables, perform side duties when I'm not busy or at the end of the shift.
• Work the occasional event in the wine cellar.
• Cash out tables.

Food and Beverage Server - Americana Resort Inc. - Niagara Falls, ON

(2022-03 - 2022-06)

• Serve customers at buffet style restaurant.
• Bus tables, perform side duties.
• Answer any questions that the customer has about the waterpark or local attractions.

Customer Service Representative - Canada flowers.ca - Niagara Falls, ON

(2021-10 - 2022-02)

Process customer's flower orders over the phone. Email/call customer's about substitutions.

Drive Thru Attendant/Trainer - McDonald's - Niagara Falls, ON

(2020-10 - 2021-10)

• Take guest orders, process payments, make beverages and present orders.
• Ensuring orders are correct while providing fast and friendly service.
• Training new hires.
• Employee of the month for two different months.

Customer Service Representative - Concentrix - Niagara Falls, ON

(2017-05 - 2020-07)

• Assist customer with their questions and concerns with their devices
• Perform troubleshooting steps
• Provide great customer service

Server - Golden Griddle Family Restaurant - Niagara Falls, ON

(2014-04 - 2017-08)

• Served a la carte, drinks.
• Checked in on customers to make sure their meal was fine.
• Cleared tables and reset for groups for the next day.

Server, hostess and busser - Hard Rock Cafe - Niagara Falls, ON

(2014-05 - 2017-04)

• Seat guests
• Cleared tables and reset
• Made sure cash and credit card slips balanced

Server - IHOP - Niagara Falls, ON

(2013-05 - 2014-03)

• Serve customer their drinks & food
• Maintained a clean section
• Perform side duties

Receptionist - Peace medical clinic - Thorold, ON

(2010-09 - 2011-10)

• Book appointments for both Doctors
• File patient's charts
• Assist both doctor's for physicals

Secondary School - St Michael's high school (2001-09 - 2005-10)