Benselama Sabrina

Rigorous administrative and operational coordinator with 4 years of experience in executive support, vendor management, and real estate operations coordination. Recently promoted to Building Operations Coordinator, I stand out for my organizational skills, discretion, and ability to effectively manage multiple priorities in a dynamic environment. Holder of a DEP-ASP in medical secretarial studies and currently pursuing a Master's degree in networks and telecommunications at ÉTS, I combine administrative expertise with a strong interest in technology.

Proficient in the Microsoft Office suite, SIGLS real estate software, and knowledgeable in programming (C, C++, Python, Java).

Building Operations Coordinator - Hapopex

(2026-04)

• Coordinate and supervise operational activities related to maintenance, procurement, and contract management of the real estate portfolio
• Ensure daily liaison with a broad network of vendors, service providers, and building managers to guarantee continuity of operations
• Optimize the handling of urgent requests by implementing a structured intervention tracking process, including evenings and weekends
• Ensure regulatory compliance of the real estate portfolio by developing standardized documentary tracking procedures
• Serve as the point of contact between management, institutional partners, and field teams, filtering and prioritizing requests

Administrative Assistant - Hapopex

(2024-11 - 2026-04)

• Create and rigorously track work orders for building maintenance, ensuring file compliance
• Update the website and manage the organization's social media publications
• Handle incoming communications (calls, mail) and respond to requests promptly
• Provide cross-functional administrative and accounting support (filing, file tracking, correspondence) for multiple teams

Administrative Assistant - Développement Pro-Expert

(2021-12 - 2024-11)

• Draft administrative documents and manage email correspondence
• Handle incoming calls and direct them appropriately
• Organize internal meetings: prepare agendas, coordinate logistics, and draft minutes
• Update and secure personnel files, ensuring the confidentiality of sensitive information

Team Leader – Housekeeping - Développement Pro-Expert

(2020-05 - 2021-12)

• Supervise a team by coordinating schedules to ensure continuous coverage
• Maintain a high level of client satisfaction by handling specific requests promptly
• Ensure consistent quality of services rendered

Cashier - Couche-Tard

(2019-01 - 2020-12)

• Provide quality customer service and manage daily transactions
• Restock products and perform cash register management

IT Technician (Self-employed) - Travailleuse autonome

(2017-01 - 2018-12)

• Install and configure computer hardware for individual clients
• Perform software and hardware updates
• Provide technical support and remote troubleshooting

Master's degree - Networks and Telecommunications - École de technologie supérieure (ÉTS) (2022-01)

DEP + ASP - Medical Secretarial Studies - Collège supérieur de Montréal (2020-01 - 2021-12)

Internship - Medical Secretary - Cabinet dentaire Salaberry (2021-01 - 2021-12)

Internship - Administrative Assistant - OPVAC (2020-01 - 2020-12)