Banquets Sales & Operation, TownePlace Marriot & Hampton Inn, Brantford, ON Jan 2022 – Present
- Communicate with guests regarding events and coordinate with concerned departments regarding all events
- Focus on new leads and generate revenue and follow up with existing customers
Retail Operations, National Corporation for Tourism & Hotels, U.A.E. Aug 2022 – Dec 2022
- Coordinated procurement of beer, wine, and spirits with the Operations Director daily
- Managed beverage retail operations and coordinated with shop managers to maximize sales, with a key focus to reduce inventory through retail promotions
- Communicated with key food and beverage managers on their beverage requirements and coordinate with the sales and warehouse team to deliver products in a timely manner
Sales Executive, Samosa and Sweet Factory (Apna Taste), Etobicoke, ON July 2021 – July 2022
- Utilized Intuit to take orders, manage orders, and communicate with the warehouse to ensure timely deliveries. Implement sales strategies to increase market share, display, bunker deals, and promotions, and recommend new products to store managers
- Manage the backroom by organizing stock, while identifying, monitoring, and reporting inventory levels. Followed F.I.F.O. to ensure the minimal return of products due to expiration
- Maintained a professional relationship with the point of contact and store employees, while following the company’s safety and sanitation requirements. Achieved sales targets on time monthly, and suggested new ways to increase sales based on observations
Sales, Marketing, and Importation, Abu Dhabi National Hotels, U.A.E. Feb 2018 – Feb 2021
- Managed liquor retail operations and coordinate with Retail managers to maximize sales. Introduced an online platform during Covid. The key focus is to reduce inventory and retail promotions. Introduction of beer, wine, and spirits brands into the market as per market demand.
Facilities Specialist, Wipro LTD., Brantford, Canada Feb 2012 – Dec 2016
- Facility Management: Draft office procedures and systems and ensure smooth office operations and daily administration of the facility.
- Coordinated and planning essential central services such as reception, security, maintenance, raising P.O., mail delivery, cleaning, catering, waste disposal, and recycling. Identify all vendors while monitoring their performance against developed standard operating procedures
- Explored operational cost optimization opportunities, and analyzed routine administrative projects of the facility. Planning best allocation and utilization of space and resources for new business or re-organizing premises.