Bibek Paudel

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Logistics Assistant (Healthcare Administrative Support) - Bayshore HealthCare - Markham, ON

(2025-09)

• Coordinate daily healthcare logistics, supply schedules, deliveries, and client service requests while communicating with clients, internal healthcare staff, and vendors.
• Manage high-volume phone and email inquiries, provide timely updates, and resolve scheduling, delivery, and service issues professionally.
• Maintain accurate client and operational records in internal databases, ticketing systems, and company tools; document account updates, requests, and follow-ups.
• Process and follow up on healthcare supply orders, monitor inventory levels, and help ensure required supplies are available for daily operations.
• Safeguard confidential client information and follow privacy and data-protection procedures in all communication and documentation.
• Prioritize multiple time-sensitive requests and coordinate with internal teams to keep daily operations running smoothly.

Front of House (Reception & Front Desk) - Bellevue Manor - Vaughan, ON

(2024-03 - 2025-04)

• Greeted visitors, residents, families, and staff and directed inquiries to the appropriate department or team member.
• Answered phone calls and responded to questions, messages, and requests in a courteous and timely manner.
• Maintained records, organized documents, relayed information, and completed follow-ups accurately.
• Handled sensitive and confidential matters with professionalism and discretion in a busy environment.

Diploma - Computer Programming - Niagara College (2023 - 2025)