Logistics Assistant (Healthcare Administrative Support) - Bayshore HealthCare - Markham, ON
(2025-09)
- Coordinate daily healthcare logistics, supply schedules, deliveries, and client service requests while communicating with clients, internal healthcare staff, and vendors.
- Manage high-volume phone and email inquiries, provide timely updates, and resolve scheduling, delivery, and service issues professionally.
- Maintain accurate client and operational records in internal databases, ticketing systems, and company tools; document account updates, requests, and follow-ups.
- Process and follow up on healthcare supply orders, monitor inventory levels, and help ensure required supplies are available for daily operations.
- Safeguard confidential client information and follow privacy and data-protection procedures in all communication and documentation.
- Prioritize multiple time-sensitive requests and coordinate with internal teams to keep daily operations running smoothly.
Front of House (Reception & Front Desk) - Bellevue Manor - Vaughan, ON
(2024-03 - 2025-04)
- Greeted visitors, residents, families, and staff and directed inquiries to the appropriate department or team member.
- Answered phone calls and responded to questions, messages, and requests in a courteous and timely manner.
- Maintained records, organized documents, relayed information, and completed follow-ups accurately.
- Handled sensitive and confidential matters with professionalism and discretion in a busy environment.
