Branka Hinic

Dependable and adaptable professional seeking a position where strong caregiving, safety awareness, customer service, organization, and small-business experience can support a respectful, efficient, and service-focused workplace. Brings a practical work ethic, sound judgment, clear communication, cultural awareness, and a commitment to learning new systems and procedures.

Live-in Caregiver at Private Household (2024-01 – 2026-01)

• Provided dependable day-to-day support in a private home while maintaining dignity, comfort, safety, and confidentiality.
• Supported home dialysis activities in accordance with established care instructions, including preparation of the treatment area and supplies, operation of the home dialysis equipment, and thorough cleaning and organization before and after treatment.
• Observed changes in routine or wellbeing and communicated concerns promptly and respectfully to the appropriate family contact.
• Built a trusting relationship through patience, active listening, reliability, and sensitivity to individual preferences.

Safety Ambassador at Carraway Inc. (2022-01 – 2024-01)

• Promoted a positive safety culture by encouraging awareness of workplace procedures, safe practices, and shared accountability.
• Helped identify and communicate potential hazards, supported timely escalation of safety concerns, and reinforced corrective actions.
• Provided approachable guidance to employees and visitors and contributed to clear, respectful safety communication.
• Supported orientation, reminders, inspections, documentation, and follow-up activities as assigned.

Evaluator at Statistics Canada (2021-01 – 2021-12)

• Conducted assigned evaluation and public-facing activities in accordance with established instructions, confidentiality expectations, and quality standards.
• Communicated clearly with diverse members of the public, verified information for completeness, and maintained accurate records.
• Managed assigned workload independently, met deadlines, and escalated unusual situations appropriately.

Owner / Operator at Gourmeats (2013-01 – 2021-01)

• Managed day-to-day operations of a specialty retail food business, including customer service, scheduling, purchasing, inventory, merchandising, and supplier coordination.
• Monitored stock levels, product presentation, cleanliness, and safe handling practices while responding to changing customer demand.
• Handled sales transactions, basic bookkeeping, invoices, expenses, and business records with accuracy and discretion.
• Built customer loyalty through product knowledge, personalized service, problem solving, and consistent attention to quality.

Live-in Caregiver at Private Household (2007-01 – 2013-01)

• Provided long-term household and personal support tailored to the needs, routines, and preferences of the household.
• Maintained a safe, organized, and welcoming home environment and assisted with meals, errands, appointments, and daily activities.
• Demonstrated patience, trustworthiness, flexibility, and sound judgment while working independently.

Bachelor of Arts – University of Zagreb

Adobe Illustrator 1 & 2; Adobe Photoshop 1 & 2 – George Brown College

Certificate in Workshop Instructor in English Language for Preschool-Aged Children – Teacher College Zagreb

Ceramic Designer – School of Applied Arts and Design