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Khalid Samad

Khalid Samad

CUSTOMER SERVICE & OPERATIONS PROFESSIONAL

Brampton, OntarioMember since February 7, 2023
Customer Service
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About

Load and secure furniture with meticulous care, ensuring each piece is protected and positioned for safe, damage-free transport Operate a cubic delivery van with professionalism and adherence to safety and route standards, reinforcing a reliable and punctual delivery experience Deliver furniture to residential and commercial locations with a concierge-level approach, providing courteous communication and respectful handling of customer spaces

Experience

Delivery and Installation Associate - SOFA STUDIOS - Brampton, Ontario

(2025-05)

  • Load and secure furniture with meticulous care, ensuring each piece is protected and positioned for safe, damage-free transport
  • Operate a cubic delivery van with professionalism and adherence to safety and route standards, reinforcing a reliable and punctual delivery experience
  • Deliver furniture to residential and commercial locations with a concierge-level approach, providing courteous communication and respectful handling of customer spaces
  • Assemble and install furniture with precision, ensuring proper placement, structural integrity, and a polished final presentation that reflects premium service quality

General Labourer - INIMAK RECRUITMENT - Scarborough, Ontario

(2024-01 - 2025-04)

  • Packed small chocolate bars into boxes on a moving production line with consistent speed, precision, and adherence to quality standards
  • Filled product buckets and loaded materials into bakery machinery efficiently to maintain continuous production flow
  • Maintained a clean, organized workspace to support operational efficiency and ensure a smooth handoff to the next shift
  • Packed finished boxes onto skids directly from the moving belt, optimizing throughput and supporting timely order fulfillment

Security Guard - PALADIN SECURITY - Toronto, Ontario

(2023-04 - 2023-09)

  • Assigned to William Osler Health Centre in Etobicoke, providing consistent safety and security support within the facility
  • Supervised and monitored patients requiring additional oversight, ensuring their safety and responding appropriately to changes in behavior or condition
  • Conducted routine patrols throughout designated hospital areas to maintain a secure environment and uphold institutional safety protocols
  • Assisted visitors, patients, and staff by providing clear directions and supporting efficient navigation throughout the hospital
  • Communicated promptly with security personnel via two-way radio during incidents or emergencies to coordinate an effective response

Order Picker - PEPSICO - Mississauga, Ontario

(2020-01 - 2022-12)

  • Scanned and verified orders with speed and accuracy, ensuring seamless alignment with PepsiCo's fast-paced distribution workflows
  • Packed orders onto forklift trolleys with skids efficiently, supporting high-volume operations and minimizing delays in the logistics chain
  • Wrapped skidded orders securely and consistently to maintain product integrity and prepare shipments for rapid, damage-free transport
  • Delivered completed skids to loading zones and packed them onto trucks in coordination with team members, optimizing load times and contributing to exceptional logistics performance

Sales Associate - KIDS FOOTLOCKER - Brampton, Ontario

(2014-01 - 2019-12)

  • Delivered exceptional sales service to consistently achieve high levels of customer satisfaction and strengthen brand loyalty
  • Processed point-of-sale transactions with accuracy and efficiency, managed returns in accordance with company policies, and strategically cross-sold products to enhance the customer experience
  • Identified customer needs through active engagement and provided clear, informative product explanations to support confident purchasing decisions
  • Met and exceeded departmental sales targets on a monthly, quarterly, and annual basis through strong product knowledge and customer-focused selling techniques
  • Maintained well-stocked, organized, and visually appealing retail displays to support an optimal shopping environment
  • Partnered effectively with team members to uphold service standards, streamline store operations, and ensure accurate inventory control

Education

Pathways to Skilled Trades - Skilled Trades - HUMBER COLLEGE (2026-04 - 2026-05)

Skills

CUSTOMER SERVICE & OPERATIONS PROFESSIONAL

Reviews

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