Brett Hunter

I am a currently working as a site manager for a home delivery company.

B&N Delivery (The Carr Group) Nov 2020 -Present

Site Manager

Duties:

• Strategically plan and manage delivery schedules and routing, warehouse oversight, resolve conflicts and complaints.
• Supervise, coach and train warehouse workforce
• Monitor and control inventory levels, ensuring that stock is accurately counted and recorded.
• Ensure that goods are stored and retrieved efficiently, minimizing losses and maximizing productivity
• Meet cost, productivity, accuracy and timeline targets
• Maintain a positive relationship with Owner/Operators.

Swissport Fueling Coordinator/Supervisor Nov 2016 – March 2020

Duties:

- Supervise fueling staff and maintain the daily fueling operations.

• Coordinates the activity with lead- fueler and fuelers in performing into plane and ground equipment fueling services to optimize manpower and equipment utilization in an ever change workflow.
• Ensures compliance with company, airlines, FAA, MWAA and OSHA procedures, rules and regulations.
• Work with airport operations personnel to ensure all safety and security guidelines are adhered to participate in airlines audit.

G4S - Service Delivery Manager May 2016 - Nov 2016

Duties:

• Actively engages in managing the screening checkpoint by monitoring queue length, service levels, reporting on changing needs and seeking additional staff as required.
• Achieves Key Performance Indicators (KPIs) and ensures compliance with Standard Operating Procedures (SOP’s) daily.
• Manages Screening Officers by acting as a coach and mentor in order to create and maintain an engaged, motivated work force.
• Assigns staff to screening positions, monitors breaks and training hours to ensure service delivery levels are met; coordinates with other screening points to organize efficient staff deployment, accommodates language requirements.

KF Aerospace - Regional/Station Representative May 2015 - May 2016

Duties:

• Builds and maintains a strong customer relationship with assigned business area.
• Participate and contribute to internal and customer meetings.
• Travel to other regional stations, conduct audits, discuss issues and desired performance/procedures with contractors.
• Build and maintain good management/workforce relations.
• Ensure workforce adherence to company policies and procedures.

Purolator Inc - Ramp Manager March 2013 - May 2015

Duties:

• Oversee Sort Operations, evening and morning shift.
• Create a positive work environment, building employee loyalty and a team atmosphere.
• Responsible for achieving objectives as outlined in the operational scorecard.
• Responsible for managing performance of employees as per operational standards and indices Improvement of operational standards through reviews of employee performance, coaching, counseling and recognition.
• Responsible for communicating and implementing policy, procedure or programs.
• Responsible for completing a variety of reports and documents.
• Builds and maintains a strong customer relationship with assigned business area.

Servisair - Ramp Agent/ Lead/Supervisor May 1999 - June 2006

Feb 2008 - March 2013

Duties:

• Supervise and manage staff to deliver excellent customer service.
• Maintain applicable safety and performance standards.
• Develop and build good relations with customers and Airport authorities.
• Report irregularities and take appropriate action.
• Participate and contribute to internal and customer meetings.
• Perform daily/weekly audits.
• Ensure workforce adherence to company policies and procedures.
• Commitment to adherence of policies and procedures; maintaining on-time performance expectations of all airlines.
• Lead a team of agents and delegate tasks to facilitate adherence to the standard operating procedures (SOPs).
• Ability to perform under strenuous situations.
• Comply with all federal, state, municipal, airport authority and carrier security requirements.

BCIT - Petroleum and Natural Gas Technology Technical Diploma from Sept 2004 - June 2006

Attended Multiple Institutes from Sept 1995-June 2004 with the focus of Environmental Studies and Geology. Institutes include: University of Northern British Columbia, Kwantlen University College and University of Saskatchewan. No Degrees or diploma acquired.