Cacious Chimfwembe

Upgraded orders to expedite priori/shipments. Responded to incoming calls to address equipment, service and contract issues. Documented carrier performance to compare service levels against contract requirements.

LOGISTICS AND WAREHOUSE MANAGER - DACON INDUSTRIES - KABWE, ZAMBIA

(2021-07 - 2026-05)

• Upgraded orders to expedite priori/shipments.
• Responded to incoming calls to address equipment, service and contract issues.
• Documented carrier performance to compare service levels against contract requirements.
• Controlled company expenses and liabilities to meet profit goals.
• Liaised with sales and accounting teams to resolve invoice discrepancies.
• Developed proposals, including documentation for estimates.
• Supported development of training materials and technical manuals.
• Monitored trends in the industry to identify and incorporate useful management tools and logistics systems.
• Redesigned the movement of goods between different points to maximize efficiency while minimizing costs.
• Cut logistics and transport costs by up to 25% through strategic optimization.
• Elevated delivery performance to near-perfect levels (95–99% on-time rate).
• Boosted warehouse productivity by over 35% through workflow redesign.
• Eliminated stock losses and reduced inventory errors significantly.

ADMINISTRATIVE OFFICER - CHINGOLA SCHOOL FOR CONTINUING EDUCATION - CHINGOLA, ZAMBIA

(2016-01 - 2020-12)

• Managed budgets to keep expenditures is within limitations of available appropriations and revenue.
• Processed correspondence, documents and repels to support clerical staff.
• Prepared miscellaneous letters memorandums and emails.
• Created spreadsheets in mathematical frictions and enhanced presentation reports.
• Handled general office tasks independently completing variety basic and routine clerical and secretarial work.
• Filtered the incoming phone calls and emails, escalating only highest priority inquiries to the executive leadership
• Organized material for presentations and training sessions.

WAREHOUSE AND LOGISTICS ASSISTANT - CELESTIAL TECH COMPANY - ONTARIO, CANADA

(2014-01 - 2015-12)

• Assisted in coordinating daily logistics operations including receiving, storage, and dispatch of goods.
• Maintained accurate inventory records and updated stock management systems.
• Prepared shipping documents, invoices, and delivery notes.
• Monitored incoming and outgoing shipments to ensure timely delivery.
• Communicated with suppliers, transporters, and internal teams to track orders.
• Supported warehouse operations including loading, unloading, and stock organization.
• Ensured compliance with safety procedures and company policies.
• Handled data entry and maintained logistics reports and documentation.
• Resolved minor delivery issues and escalated complex problems when necessary.
• Assisted in scheduling deliveries and coordinating transport arrangements.
• Improved inventory accuracy by 15% through consistent stock checks and record updates.
• Reduced shipment delays by - supporting efficient scheduling and coordination.
• Maintained error-free documentation, improving operational efficiency.

MBA - HUMAN RESOURCE MANAGEMENT - IGNOU UNIVERSITY (2023-05 - 2025-07)

MBA - LOGISTICS AND SUPPLY CHAIN MANAGEMENT - ACACIA UNIVERSITY (2020-01 - 2022-12)

BACHELOR'S DEGREE - MATH AND ICT - ICOF UNIVERSITY (2016-01 - 2019-08)

ADVANCED DIPLOMA - Business administration - IMTS (2012-01 - 2014-12)