LOGISTICS AND WAREHOUSE MANAGER - DACON INDUSTRIES - KABWE, ZAMBIA
(2021-07 - 2026-05)
- Upgraded orders to expedite priori/shipments.
- Responded to incoming calls to address equipment, service and contract issues.
- Documented carrier performance to compare service levels against contract requirements.
- Controlled company expenses and liabilities to meet profit goals.
- Liaised with sales and accounting teams to resolve invoice discrepancies.
- Developed proposals, including documentation for estimates.
- Supported development of training materials and technical manuals.
- Monitored trends in the industry to identify and incorporate useful management tools and logistics systems.
- Redesigned the movement of goods between different points to maximize efficiency while minimizing costs.
- Cut logistics and transport costs by up to 25% through strategic optimization.
- Elevated delivery performance to near-perfect levels (95–99% on-time rate).
- Boosted warehouse productivity by over 35% through workflow redesign.
- Eliminated stock losses and reduced inventory errors significantly.
ADMINISTRATIVE OFFICER - CHINGOLA SCHOOL FOR CONTINUING EDUCATION - CHINGOLA, ZAMBIA
(2016-01 - 2020-12)
- Managed budgets to keep expenditures is within limitations of available appropriations and revenue.
- Processed correspondence, documents and repels to support clerical staff.
- Prepared miscellaneous letters memorandums and emails.
- Created spreadsheets in mathematical frictions and enhanced presentation reports.
- Handled general office tasks independently completing variety basic and routine clerical and secretarial work.
- Filtered the incoming phone calls and emails, escalating only highest priority inquiries to the executive leadership
- Organized material for presentations and training sessions.
WAREHOUSE AND LOGISTICS ASSISTANT - CELESTIAL TECH COMPANY - ONTARIO, CANADA
(2014-01 - 2015-12)
- Assisted in coordinating daily logistics operations including receiving, storage, and dispatch of goods.
- Maintained accurate inventory records and updated stock management systems.
- Prepared shipping documents, invoices, and delivery notes.
- Monitored incoming and outgoing shipments to ensure timely delivery.
- Communicated with suppliers, transporters, and internal teams to track orders.
- Supported warehouse operations including loading, unloading, and stock organization.
- Ensured compliance with safety procedures and company policies.
- Handled data entry and maintained logistics reports and documentation.
- Resolved minor delivery issues and escalated complex problems when necessary.
- Assisted in scheduling deliveries and coordinating transport arrangements.
- Improved inventory accuracy by 15% through consistent stock checks and record updates.
- Reduced shipment delays by - supporting efficient scheduling and coordination.
- Maintained error-free documentation, improving operational efficiency.
