Brianna Harrison

Experienced Shift Manager with a strong background in team leadership, customer service, and fast-paced operations. Proven ability to train staff, manage daily operations, and maintain high standards of efficiency and customer satisfaction. Reliable, organized, and skilled at problem-solving in high-pressure environments.

Shift Manager - McDonald's - Oshawa, ON

(2018-12)

• Supervise daily operations and lead team members during shifts
• Train and mentor new employees to improve performance and efficiency
• Handle customer concerns and ensure high satisfaction levels
• Support hiring processes, including interviews and onboarding
• Maintain health, safety, and cleanliness standards
• Monitor staff performance and provide feedback to management

Cashier - Dollar Tree - Cobourg, ON

(2017-11 - 2018-01)

• Processed cash and card transactions accurately
• Restocked shelves and maintained organized sales floor
• Assisted customers with purchases and inquiries
• Ensured store cleanliness and presentation standards

Social Services Worker Diploma - Social Services - Durham College (2023-08)

Diploma - Early Childhood Education - Durham College (2021-08)

High School Diploma - St. Mary's High School (2018-06)