Home Care Scheduling Coordinator - Neighbourhood Home Care - Saskatoon, SK
(2021-10 - 2022-07)
- Established work schedules and assignments for staff.
- Managed the central inbox.
- Created exceptional customer experiences while acting as the first point of contact for employee questions about schedules, call-ins and open shifts.
Administrative Assistant - Hope's Home Inc - Saskatoon, SK
(2019-04 - 2019-09)
- Designed and streamlined departmental forms, fostering data entry and retrieval.
- Served as primary point of contact for facilitating operational and administrative inquiries.
- Established professional and collaborative working relationships with company associates and external parties.
- Maintained office inventory by assisting with supply orders.
- Used Microsoft Office Suite to create and revise documents and presentations.
- Maintained calendars and schedules to set appointments for management team.
- Maintained files and filing, keeping sensitive information confidential.
Office Manager - First Choice Fabric Installations Inc - Warman, SK
(2017-08 - 2018-04)
- Managed office flow by providing direct support to visitors.
- Optimized office policies, meeting internal needs while upholding organizational standards.
- Cleaned and organized office, maintaining orderliness and reducing contamination.
- Created and reviewed schedules, maintaining staffing levels to meet service goals.
- Reviewed financial statements and ledgers, working with accounting staff to clear discrepancies.
- Developed social media strategy by measuring and reporting on key metrics.
- Supported day-to-day operations of HR functions and duties.
- Created photocopies, faxed documents and performed other clerical functions.
- Organized new employee files, paperwork for terminated employees, and worker's compensation files.
- Assisted with recruitment and interview processes to develop pipeline of candidates for employment.
- Filed papers and documents into employee files.