Carema Brown

Creative professional with experience in digital marketing, social media, content creation, and event marketing. Built and managed my own creative business, working with brands to develop content while managing client communication, project deadlines, and day to day operations. Comfortable working across different areas of marketing and eager to continue to grow my knowledge through hands on experience.

UGC Content Creator - Freelance - Woodbridge, ON

(2024)

• Develops short form social content for brands from start to finish. including concepts, hooks, scripts, filming, editing, and final delivery
• Conducts in depth research into target audiences, consumer needs, and content trends to develop creative concepts
• Analyzes performance metrics and platform insights to refine creative strategy, messaging, and copy
• Monitored content performance and used audience engagement and platform insights to inform future creative decisions.
• Handling all administrative workflows independently, including client communication, contract alignment, and strict adherence to deliverable schedules

Interior Decorating & Staging - Staging the GTA - Pickering, ON

(2023 - 2024)

• Developed strategic staging plans and conducted client consultations with homeowners and realtors to align spatial design directly with real estate marketing goals and listing deadlines
• Leveraged deep knowledge of color theory, furniture placement, and aesthetic staging to transform interior spaces and source decor optimized for buyer psychology and visual appeal
• Coordinated complex, overlapping project schedules across multiple properties, partnering seamlessly with logistics and team members to ensure flawless execution under tight timelines

Quality Control & Inspection - Personalized Gems - North York, ON

(2022 - 2023)

• Inspected finished jewelry to ensure strict adherence to company quality standards and benchmarks prior to final packaging and shipment
• Identified and reported product discrepancies to relevant teams while coordinating the smooth flow of production between multiple departments to prevent unnecessary roadblocks
• Performed precise rhodium plating on selected jewelry pieces to significantly enhance aesthetic appeal, visual durability, and finishing quality

Personal Support work - Extendicare - Scarborough, ON

(2016 - 2021)

• Provided compassionate daily living support to residents, cultivating deep interpersonal trust and a grounded understanding of diverse consumer needs and pain points
• Upheld daily records and documentation standards in strict compliance with healthcare privacy regulations and institutional protocols
• Acted as a vital communication liaison between residents, families, and multidisciplinary healthcare teams, building immediate rapport and resolving complex alignment challenges
• Onboarded and mentored incoming staff by modeling industry best practices, ensuring seamless team integration and operational continuity in a fast paced environment

Customer Service Associate - Cederbrae Mall, Winners - Toronto, ON

(2008 - 2017)

• Provided exceptional customer service at the front desk, efficiently resolving complex inquiries, returns, and transactions while maintaining brand standards.
• Spearheaded onboarding and training for new associates, acting as an informal operations lead to support front end workflows, team performance, and cash handling accuracy.
• Handled high volume, multi line phone systems with professionalism and efficiency, ensuring seamless internal communication and customer support.
• Maintained up to date knowledge of active store promotions, policies, and product details to guide customer purchasing decisions and optimize front end experiences.

Digital Marketing - Hubspot Academy (2025 - 2025)

Creative strategy - Motion Bootcamp (2026 - 2026)

Professional Certificate - Digital Marketing & E-commerce - Google (2026 - 2026)

Personal Support worker - Centennial College (2015 - 2016)