Veterinary Receptionist & Assistant at Westview Veterinary Hospital (2022-01 – 2026-05)
- Provided front-line reception and clinical support in a busy veterinary hospital.
- Welcomed clients and their pets, responded to telephone and in-person inquiries, and assisted with appointments and general clinic needs.
- Scheduled and coordinated appointments while managing changing priorities and a busy daily schedule.
- Worked closely with veterinarians and veterinary technicians to support patient care, appointments, communications, and daily clinical activities.
- Assisted with patient handling and restraint and supported the veterinary team during examinations and procedures.
- Maintained accurate electronic patient records and entered client and patient information using Avimark veterinary software.
- Assisted clients during stressful and emotionally sensitive situations, providing professional and compassionate support.
- Processed payments, invoices, account information, and other financial transactions accurately.
- Assisted with inventory and supplies and helped maintain clean, organized, and safe clinical areas.
- Followed established clinic procedures for patient care, handling, sanitation, and day-to-day operations.
- Managed multiple responsibilities throughout the day while maintaining accuracy and attention to detail.
Customer Service Associate at Bosa Foods (2020-11 – 2021-09)
- Processed customer orders received by phone, email, and in person.
- Processed payments and balanced cash transactions.
- Coordinated deliveries and shipments with warehouse teams.
- Assisted with administrative documentation and purchasing support.
Customer Service Representative at Two Rivers Specialty Meats (2019-05 – 2020-03)
- Performed reception duties including answering phones, greeting visitors, data entry, filing, and invoicing.
- Operated multi-line phone system and directed calls and inquiries.
- Processed orders and coordinated freight.
Administrative Assistant at REMI Realty Inc. (2018-08 – 2019-02)
- Provided front desk and reception support including greeting visitors and responding to inquiries.
- Maintained tenant and owner files and administrative records.
- Scheduled meetings and maintained calendars.
Travel Consultant at Flight Centre (2010-09 – 2018-02)
- Assisted clients through phone, email, and in-person communication.
- Coordinated bookings and schedules based on client needs.
- Performed office administration, reporting, and financial reconciliation tasks.
Senior Sales Consultant at Ajlan & Bros Holding Co. (2009 – 2010)
- Supported international client accounts and customer relationships across multiple markets.
- Assisted with sales coordination, product presentations, and client communications.
- Worked with international teams and supported business development activities.
Textile Department Manager at Sirofil SRL (2007 – 2009)
- Coordinated purchasing, supplier communication, and client accounts in international markets.
- Managed documentation, order coordination, and administrative processes.
- Organized travel arrangements and provided translation support for international clients.
Executive Assistant at Angelantoni Industries (2005 – 2007)
- Provided administrative support, translation, and document management.
- Assisted with supplier sourcing and purchasing activities.
- Supported department operations and coordination tasks.
