Carroll MacDonald

Senior Data Management Specialist with 25 years of business and technical experience. Excellent analytical skills with an aptitude for interpreting detailed information. Proven ability to independently solve problems through quick and informed decision making. Strong leadership, communication, negotiation, and organizational skills. Experienced with Service Management Data Management, Change Management, Service Asset and Configuration Management, Incident, Problem and Release Management.

Project

Management. Experienced report builder with MS Power BI coupled with knowledge of COBIT and TOGAF.I am searching for new challenge, within a progressive organization, that will effectively utilize my 20+ years of expertise and experience. I am also fluent in both Industrial and Enterprise IT methodologies, French and English languages.

Data Management Specialist with the Province of Nova Scotia.

Microsoft – Certificate – Data Analysis and Visualization with Power BI

Google – Certificate – Google Data Analytics

All You Need to Know About ServiceNow Administration – Certificate - Udemy Education