Nora Williams

Manage a team of inside sales associates, including training and development, goal setting, and process development.

Created a new inside sales team structure and developed new processes to increase efficiencies and improve customer experience.

• Hired and onboarded new employees with a revamped training program
• Optimized standard operating procedures (SOPs) and training documents
• Member of Ontario Leadership team
• Partner with cross-functional teams to improve overall team outputs
• Analyze market trends to maintain a competitive edge in the market
• Procurement and Supply Chain Supp

Information Technology ConsultantInformation Technology Consultant

AffleGo · Permanent Full-time

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University of Southern CaliforniaUniversity of Southern California

Master of Business Administration - MBA, General Sales, Merchandising and Related Marketing OperationsMaster of Business Administration - MBA, General Sales, Merchandising and Related Marketing Operations

Feb 2010 - Feb 2013