Casey Donald

Reliable and customer-focused retail associate with over three years of experience in sales, customer service, cash handling, and inventory management. Trusted with key holder responsibilities and training new employees while delivering exceptional customer service in fast-paced retail environments. Known for being dependable, adaptable, and committed to creating positive customer experiences.

Sales Associate / Key holder - Fat Panda

(2022-06 - 2026-06)

• Trusted as a key holder, assisting with opening and closing procedures while supporting daily store operations
• Trained and supported new employees, helping them develop confidence in customer service, POS operations, cash handling, and store procedures
• Delivered exceptional customer service by building lasting relationships and providing personalized product recommendations
• Provided product recommendations based on customers needs and preferences to create a positive shopping experience.

Team Member - Burger Factory

(2022-01 - 2022-06)

• Delivered friendly and efficient customer service in a fast paced restaurant environment.
• Prepared customers ordered while maintaining quality, accuracy and food safety standards
• Worked collaboratively with team members to ensure timely service during busy periods.

Seasonal Fulfillment Associate - Toys "R" Us

(2021-09 - 2021-12)

• Packed and picked online customer orders with a high level of accuracy
• Verified online details to ensure timely and error-free fulfillment
• Maintained productivity in a fast paced warehouse environment.

Highschool Diploma - Kildonan East Collegiate (2022-06)