Raviya

Detail-oriented BSc Chemistry student at the University of Winnipeg with hands-on undergraduate laboratory experience following procedures, recording measurements and results, handling materials safely, and using appropriate PPE. Strong customer-service and communication background with experience requiring accuracy, reliability, documentation, and attention to detail. Eager to complete employer-provided training and certification in specimen collection and testing while contributing to a professional, safe, and confidential testing environment.

Key Holder at QE Home (2025-04 – Present)

• Provide professional, respectful customer service and communicate product information clearly based on individual needs.
• Handle customer and business/community orders with close attention to accuracy and detail.
• Maintain accurate information and follow established procedures for transactions, orders, and daily operations.
• Handle customer and business information professionally and maintain appropriate confidentiality.
• Troubleshoot email, data-management, and store-system issues while maintaining accurate information.
• Support team members and daily operations while maintaining an organized, professional environment.
• Demonstrate reliability, punctuality, sound judgment, and attention to detail as a Key Holder.

Team Lead at RICKI'S (Polo Park) (2023-09 – 2025-04)

• Provided professional customer service and communicated clearly with customers throughout the purchasing process.
• Accurately processed purchases, refunds, exchanges, and other POS transactions.
• Handled customer concerns efficiently and courteously while maintaining professionalism.
• Followed established company procedures for transactions, inventory, and store operations.
• Worked effectively under pressure while managing multiple responsibilities and maintaining accuracy.
• Supported team members during busy periods and helped maintain a clean, organized, and safe workplace.

Event Coordinator at UW Rotaract (2024-01 – 2025-07)

• Organized and scheduled meetings with clients to understand needs and expectations for events.
• Used strong interpersonal and communication skills to build relationships with stakeholders and guests.
• Coordinated details and communicated information clearly to support successful events.

Undergraduate Chemistry Laboratory Experience at University of Winnipeg

• Follow written laboratory procedures and safety protocols during undergraduate chemistry experiments.
• Accurately record observations, measurements, calculations, and experimental results.
• Prepare chemical solutions and samples according to specified procedures and concentrations.
• Use appropriate personal protective equipment (PPE) and follow safe handling practices for laboratory materials.
• Maintain an organized laboratory workspace and complete procedures within required timelines.
• Work independently and collaboratively while maintaining careful attention to accuracy and procedural requirements.

Bachelor of Science in Chemistry and Applied Computer Science (Minor) – University of Winnipeg (2027-01)

Diploma in Computer Science (2023-08)