Catherine Kopp

In my previous roles, I honed my abilities in customer service providing a firm foundation for the Front position. From managing multiline phone systems and processing customer payments and maintaining records, I excel at prioritizing tasks, collaborating with peers and management teams, and encouraging effective communication and organizational procedures.

Highlights of my experience include…

• Quickly responding to and resolving, or escalating, when necessary, clients’ issues and complaints
• Performing diverse administrative responsibilities – including correspondence, record maintenance, event space planning, Data entry task and inventory management – while ensuring optimal efficiency.
• Excelling at balancing multiple tasks while providing top-level problem-solving, interpersonal, and communication skills.
• Provided great customer service with clients ensuring satisfaction and integrity.
• Attention to detail