Chad Shaye

Considering our evolving telecommunications and technology industry and growing interests in Ai-enabled solutions, by various business sectors and enterprises, I'd like to share my knowledge and experiences in a challenging and yet productive role to deliver a gradual and sustainable revenue for both, employer as well as myself.

Sr. Technical Sales Engineer/Solutions Architect - NextComm

(2021-01)

• Managing and supporting 12+ sales representatives as well as 30 resellers / agents with sales, technical discovery, solutions alignments and audience-based solution presentations
• Improved sales growth and increased revenue by 19% year after year (76% in 4 years)
• Hosted and conducted monthly training and case study with sales and resellers
• Establishing and building relationships with perspective clients from initial engagements (pre-Sales) throughout the project (post-Sales), to deliver an exceptional experience and assure the best available outcome to meet their technology needs.
• Stablished new product partnerships (Ai-Enabled Contact Centre & IVR, X-WAN & Data Centres) to compliment our core product offerings and maximize our customer retentions

Sr. Sales Engineer / Solutions Architect - Couvim C3/ Inoria

(2019-01 - 2020-12)

• Managed and Conducted customers discovery meetings
• Design and Composed diagrams according to client's requirements and expectations
• Programming and developing IPPBX, Cloud/Hosted PBX and UCx
• Assigning appropriate licensing and integrations for machine learning Contact Center Solutions and prediction models.
• Customer facing benefit propositions, presentations and onsite demonstrations as proof pf concept

MBA Pre - Computer & Network Science - Pace Institute of Technology (2016-01 - 2016-12)

Solutions Architect Specialist - Cisco (Prev. BroadSoft) (2013-01 - 2013-12)

BS - LAN/WAN & Computer Science - Del Mar Tech-College (2012-01 - 2012-12)

Bachelor of Music - Music Composition and Orchestrations - Royal Conservatory of Music (2008-01 - 2008-12)