Chanaka Jayawardena
Immigration | Administration | Client Relations
Talent
Edmonton, AlbertaMember since May 16, 2023
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About
- Over 10 years of experience as an immigration case worker.
- Up-to-date with Canadian immigration rules and regulations.
- Strong attention to detail.
- Outstanding customer service skills.
- Proficient in using Microsoft Office Suite and Google Suite.
- Ability to type at least 40+ wpm with a 99% accuracy.
- Accurate data entry with 99% accuracy.
- Excellent database management.
- Strong analytical, problem solving, organizational and leadership skills.
- Proficient verbal and written communication skills.
- Strong ability to work independently with minimal to no supervision.
- Knowledge and experienced in ethical and professional responsibility on tasks handled.
- Recognized for multi-tasking, dependability, trustworthiness, working under pressure, meeting deadlines, working independently and managing a high volume work load.
- Detail oriented, well organized with the ability to effectively prioritize work load.
- Team player with outstanding inter-personal skills.
- Ability to lift and carry 70lbs.
- Sorting and unloading packages and letters.
Experience
Imaging Specialist May 2022 – Present
Iron Mountain – Concord, Canada
- Data entry of receiving documentation and maintain confidentiality
- Sort and prepare hardcopy documents for scanning.
- Maintain document order while preparing hardcopies.
- Scan prepared hard copy documents to electronic images.
- Confirm accuracy of the scanned documents.
- Confirm and assure that scanned files meet the quality standards.
- Complete internal documentation and tracking by following production procedures.
- Move document cartons to the work station for document preparation and scanning.
- Return prepared and scanned document cartons to storing locations.
- Review and ensure all information on client documents are accurate.
- Conduct quality assurance on scanned documents.
Education
Immigration Consultant Diploma (ICCRC certified) Jun 2020 – Feb 2021
Anderson College of Health, Business and Technology, ON, Canada
Master of Business Administration Feb 2018 – Feb 2019
University of Wolverhampton, United Kingdom
Diploma in Computer Studies Jun 2007 – Jun 2008
Nanic Com Computer Systems, Sri Lanka
