Chatbot Tester
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I am a passionate individual with a strong background in Electrical and Electronics Engineering complemented by experience in information technology. My expertise lies in ensuring the quality and functionality of applications through comprehensive testing methodologies. Additionally, I am actively exploring the intersection of information technology and business, seeking opportunities to leverage my skills in driving successful integration and optimization strategies.
As a Chatbot Tester, I have trained, enhanced, and managed chatbot content using specific bot development tools across existing and new systems. I supported the implementation of new features during non-operational hours, conducted thorough hands-on testing of chatbot systems, and provided efficient testing support for system introductions. Additionally, I maintained system parameters and configurations to ensure ongoing relevance and collaborated with technical teams to enhance the chatbot's natural language understanding.
With effective communication skills and a commitment to professional growth, I aligned chatbot initiatives with organizational goals and stayed updated with industry trends.
Bachelor of Engineering (Hons) in Electrical & Electronics Engineering
University of Bradford (MDIS), Singapore | 2014 – 2017
Academic Project: Low-cost device to stream music from Smartphones
Duration: 7 months | OS: Raspbian ‘Jessie’
-Studied the Raspbian OS and its various purposes.
