Chantal Laniel
Employment Counsellor | Case Management Specialist
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About
Bilingual professional with over 20 years of experience in client support, case management, and intervention within healthcare and community settings. Proven ability to assess client needs, identify barriers to employment, and develop individualized action plans that promote autonomy and workforce readiness. Extensive experience supporting individuals facing mental health challenges, disabilities, and social barriers. Results driven, client-centered, and highly collaborative.
Experience
Personal Growth Collaborator - Valoris for Children and Adults of Prescott-Russell
(2022-01)
- Assess client strengths, needs, and barriers to community and workforce integration
- Develop and implement individualized action plans focused on autonomy and employability
- Support clients in developing transferable life and work related skills
- Collaborate with families, community organizations, and external partners
- Monitor progress and adjust interventions based on measurable outcomes
- Intervene in crisis situations using structured intervention techniques
Registered Practical Nurse (RPN) - Montfort Hospital
(2007-01 - 2022-12)
- Supported discharge planning with a focus on community reintegration and independence
- Conducted comprehensive biopsychosocial assessments
- Collaborated with multidisciplinary teams to support client stabilization and long-term outcomes
- Assisted individuals with mental health challenges in regaining functional autonomy
- Maintained detailed documentation and tracked client progress
- Facilitated transitions to community services and support systems
Supervisor & Registered Practical Nurse - Elmsmere Villa Retirement Residence
(2001-01 - 2007-12)
- Supervised care staff and ensured quality service delivery
- Coordinated services with external agencies and healthcare professionals
- Managed client and family concerns using a client-centered approach
- Supported residents in maintaining independence and quality of life
Education
Diploma - Registered Practical Nursing and Gerontology - La Cité Collégiale
