Chesca May Tabadero

Well-organized and knowledgeable associate able to stay calm under pressure, and quickly resolve customer complaints and address issues. Offering skills in call control, order management, and team collaboration. Effortlessly engage customers with good communication skills to boost satisfaction and build loyalty.

Dedicated customer service professional with experience in retail settings selling all types of products, and demonstrating profound ability consistently to exceed sales goals. Strong foundation in retail marketing processes and superior problem-solving skills. Ability to organize and manage data quickly to respond efficiently to customer inquiries.

Machine Operator - CKF Inc. - Langley, BC

(2022-03)

• Operates machine and troubleshooting problems that will occur during production.
• Complete task every shift with quality products and meet quota.
• Inventory updates and making sure that i will have the right label on every skid i produce.
• Make sure machine is running back to back to have meet the number of products that company requires me to do per shift.

Customer Service Associate - Canadian tire - Langley, BC, CA

(2019-06)

Provided expert service by communicating information to customers and following up on promises.

• Completed paperwork associated with merchandise, price adjustments, customer returns, and cash register operation.
• Issued refunds, merchandise exchanges, and price adjustments in compliance with company policies.
• Managed details of completing sales payments, refunds, and exchanges, including issuing store credit.
• Answered incoming telephone calls and provided information regarding store hours, location, and policies.
• Greeted guests entering or exiting store and upon approach to sales registers, answering questions and directing to product locations or store departments.
• Processed refunds and exchanges in alignment with store policies.

Deli Associate - Independent - Langley, BC, CA

(2018-04 - 2019-06)

• Followed procedures for slicing, weighing, and labeling products for sale.
• Created food orders such as salads, sandwiches, and sliced meat and cheese to exact customer specifications.
• Maintained correct assortment of products and optimal product quality at deli counter and on sales floor.
• Operated electric slicers, ovens, dishwasher, grinder, knives, and oil-separator machines.
• Sliced, weighed, and wrapped deli items carefully to preserve freshness.
• Helped customers select products based on tastes and preferences.
• Operated equipment and cleaned after use, keeping surfaces sanitized.

Secondary School