Chetachi Ndudiri

Compassionate and dedicated Personal Support Worker with hands-on experience providing quality care to seniors in a long-term care setting. Skilled in assisting residents with activities of daily living, mobility support, feeding, personal hygiene, and emotional well-being. Committed to promoting dignity, independence, safety, and comfort while working collaboratively with residents, families, and interdisciplinary healthcare teams.

Personal Support Worker (Placement) at Extendicare Maple View (2026-03 – 2026-05)

• Assisted residents with bathing, dressing, grooming, toileting, and other activities of daily living.
• Supported residents with mobility, transfers, and positioning while following safe lifting techniques.
• Assisted with feeding and encouraged adequate nutrition and hydration.
• Provided emotional support and companionship to promote residents' quality of life.
• Observed and reported changes in residents' condition to nursing staff.
• Maintained accurate documentation and followed facility policies and procedures.
• Worked collaboratively with nurses, PSWs, residents, and families to deliver quality care.

Crew Member at McDonald's (2026-03 – Present)

• Delivered excellent customer service in a fast-paced environment.
• Took customer orders accurately and processed cash, debit, and credit card payments.
• Prepared food and beverages according to company quality and food safety standards.
• Maintained cleanliness and sanitation of the restaurant, kitchen, and dining areas.
• Worked effectively as part of a team to ensure efficient operations and customer satisfaction.
• Assisted with stocking supplies, inventory management, and opening/closing duties.
• Resolved customer concerns professionally and courteously.
• Followed workplace health, safety, and hygiene regulations at all times.

Housekeeping at Sparkle Kleen Janitorial Service Inc. (2024-12 – 2025-02)

• Performed routine cleaning and sanitization of offices, common areas, washrooms, and other assigned facilities.
• Swept, mopped, vacuumed, and polished floors to maintain a clean and safe environment.
• Cleaned and disinfected high-touch surfaces following infection prevention and safety protocols.
• Emptied waste containers and ensured proper disposal of garbage and recyclable materials.
• Restocked cleaning supplies and reported maintenance or safety concerns to supervisors.
• Operated cleaning equipment safely and efficiently.
• Maintained high standards of cleanliness, professionalism, and attention to detail.
• Worked independently and as part of a team to complete assigned duties on schedule.

Customer Service Representative at Sure-Bliss Scan Diagnostics (2022-02 – 2024-03)

• Greeting and assisting patients, providing a welcoming and informative environment.
• Schedule and confirm patient appointments, ensuring optimal use of diagnostic center resources.
• Manage patient records and ensure accurate data entry.
• Address and resolve patient inquiries and concerns with professionalism and empathy.
• Collaborate with medical staff to ensure smooth patient flow and efficient service delivery.
• Collect payments from patients and provide receipts.

House Keeping at EM-Kleen Home Services (2015-01 – 2019-12)

• Cleaned rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas.
• Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
• Polished silver accessories and metalwork, including fixtures and fittings.
• Observed precautions to protect hotel property and reported damage, theft, and found articles to supervisors.
• Changed light bulbs, fixed toilets or sinks, and cleaned spills during 8-hour shifts.
• Maintained building floors and removed garbage to uphold the company's reputation as an environmentally friendly organization.

Business Manager at Ndu Business Link (2015-02 – 2022-06)

• Sourced clothing items at competitive prices, negotiating agreements that led to a 10% reduction in procurement costs while maintaining quality standards.
• Implemented inventory tracking systems, reducing excess stock by 15% and increasing inventory turnover rates, improving cash flow and profitability.
• Executed targeted marketing campaigns, including social media advertisements on Facebook and WhatsApp, increasing retail sales and wholesale orders by 30% within 6 months.
• Secured agreements with key suppliers, monitoring orders and tracking delivery, leading to a 15% improvement in on-time delivery rates.

Personal Support Worker – Osilla Institution (2025-09 – 2026-05)

Graduate Diploma in Health Informatics – Sault College (2025-09 – 2026-04)

Graduate Diploma in Health Care Administration – Sault College (2024-05 – 2024-12)

Bachelor of Science in Microbiology – Abia State University-Uturu (2007 – 2011)

National Diploma in Health and Social Care – Abia State College of Health Science and Management Technology (2021 – 2022)