Server at Beertown Public House (2025-05 – Present)
- Provided excellent customer service by actively listening to guest needs, leading to increased satisfaction and repeat business.
- Efficiently managed order processing, ensuring timely delivery of meals, which enhanced overall dining experience and reduced wait times.
- Engaged with patrons to create a welcoming atmosphere, contributing to a vibrant dining environment and positive guest interactions.
Community Campaign Student at KFL&A Public Health (2025-01 – 2025-04)
- Enhanced community campaign for ActivPass app, boosting engagement and awareness through strategic partnerships and targeted content.
- Led comprehensive needs assessments and literature reviews, optimizing campaign strategies and stakeholder collaboration.
- Created impactful promotional content, driving significant community involvement and project visibility.
Events Bartender at Pure Spirits Distillery (2023-06 – 2024-10)
- Ensured customer satisfaction by crafting and serving cocktails in a fast-paced environment
- Demonstrated strong attention to detail and personalized service to ensure repeat patronage
- Produced professional content for the cocktail recipes on the company's website
Server / Bartender at Wild Wing Kingston (2022-09 – 2024-02)
- Ensured guest safety by following alcohol awareness procedures
- Maintained high customer satisfaction through timely table check-ins
- Actively upsold menu items to increase revenue
- Demonstrated professionalism in handling customer issues and supporting serving staff
Staff Trainer at YMCA Camp Wabanaki (2022-05 – 2022-09)
- Coordinated and led month-long leadership programs for teenagers to build their confidence, physical fitness, problem-solving and leadership skills
- Created structured schedules for maximum productivity and skill development throughout the program
- Ensured the safety of all participants during canoe trips and taught wilderness survival skills while using First Aid knowledge in emergency situations
Receptionist at Stockie Chrysler Dodge Jeep Ram (2020-05 – 2021-09)
- Directed incoming calls to internal personnel and departments
- Welcomed all customers with friendly greetings and answered general questions to guide them throughout their experience
- Collected and processed payments and deposits of large sums of money with discretion and caution
- Undertook administrative tasks including scanning, filing, faxing, and organizing
