Night Clerk (merchandise/e-commerce) - Walmart - Mascouche, QC
(2022-06 - 2023-08)
- Sort merchandise received overnight and then place items on shelves.
- Prepare online orders for the following morning.
Assistant, Event Planning and Organization - Le Groupe Master - Saint-Laurent, QC
(2014-02 - 2015-05)
- Ensure the smooth running of LeboLab events and training sessions.
- Manage registrations for each event and training session.
- Order meals (breakfast, lunch, dinner) for each event.
- Set up the lounge and training rooms.
- Send certificates to participants following completed training sessions.
- Manage the room schedule (laboratories).
Administrative Director/Coordinator - Italmélodie - Laval, QC
(2012-11 - 2013-09)
- Coordinate schedules for students and teachers.
- Rebuild a marketing plan to make the school financially profitable.
- Train new staff.
- Open and close the school.
- Keep track of each file and ensure payments are up to date.
- Answer phone calls.
- Handle book orders and book marketing.
Project Coordinator - Fédération de Cheerleading du Québec - Québec, QC
(2011-12 - 2012-06)
- Coordinate friendly, regional, provincial, and Canadian cheerleading competitions.
- Create a timeline.
- Submit a number of requests for quotes.
- Follow up on orders with suppliers.
- Draft service contracts (first aid, physiotherapists, etc.).
- Recruit volunteers.
- Manage volunteers during events.
- Visit venues prior to the event.
- Coordinate the logistical aspects of the competition.
Assistant Coordinator - Opération Nez rouge - Laval Basses à Laurentides - Laurentides
(2011-11 - 2011-12)
- Assisted in organizing the press conference on November 3, 2011.
- Assembled press kits.
- Researched sponsors for the Nez Rouge campaign.
- Drafted memorandums of understanding for sponsors.
- Organized the recruitment day on November 27, 2011.
- Updated training documents.
- Delivered training to volunteers on the day of the campaign launch.
Customer Service Representative for Consumer Accounts - Bell Mobilité - Dorval, QC
(2010-08 - 2011-06)
- Answer calls regarding billing for consumer account clients.
- Trainer/Promoter of the new work software: promote this new tool across various departments at Bell Mobilité.
- Provide assistance by answering questions from online representatives to familiarize them with the new search system.
- Schedule team meetings as well as personalized training sessions with representatives not familiar with One Source.
- Submit usage reports at the end of each day.
- Share feedback received from representatives during conference calls in order to continuously improve the tool.
- Answer calls regarding billing for business accounts.
- Respond to requests made by email.
- Send adjustment forms and apply credits to accounts.
Resource Person - Centre communautaire René-Goupil - Montréal
(2008-01 - 2011-12)
- Teach dance classes to young teenagers between the ages of 13 and 17.
- Act as a resource person by actively listening to the youth.
- Conduct occasional interventions with the youth.
- My goal was to encourage them to surpass themselves each session.
- Prepare choreographies for them to perform at the end of the session.
Store Management in the Absence of Managers - Le Garage - Laval
(2004-11 - 2007-03)
- Demonstrate leadership.
- Open and close the store.
- Count cash registers and verify documents related to store opening and closing.
- Prepare the daily planner to inform employees of the store's goal for the day as well as individual targets.
- Continuously seek to encourage employees to stay motivated and perform.
Sales Associate in the Men's and Women's Athletic Department - Sports experts - Rockland
(2001-12 - 2003-06)
- Meet the needs of customers.
- Sell sportswear.
- Attend training sessions on products sold.
- Replenish merchandise in the department.
- Keep inventory up to date in the stockroom.
