Colette Lekeufack

Case manager, working for a Francophone newcomer to Canada. Skilled in mental health first aid and crisis intervention. Use Trauma-Informed & Culturally Responsive Practice to assist people in navigating mental health challenges, family conflict, and social integration with dignity and support.

Case Manager: CANAF

Conduct comprehensive needs assessments and develop individualized support plans for immigrant and refugee clients. ● Deliver short-term counselling using CBT and Solution-Focused models, while applying trauma-informed and culturally responsive practices. ● Provide crisis support and emotional regulation services, contributing to reducing incidences of acute distress. ● Facilitate support groups for individuals affected by domestic violence. ● Liaise with City of Calgary programs and screen clients for Fair Entry, preparing over 300 letters to support access.

Settlement counsellor: CANAF

Delivered orientation, intake, and personalized action plans to support the successful integration of new families. ● Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement ● Connected clients to essential services, including housing, employment, education, and healthcare. ● Offered life skills coaching and crisis intervention, emphasizing a strength-based approach. ● Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management. ● Contributed to a supportive work environment by sharing knowledge, resources, and new findings with colleagues.

University of Calgary, Calgary, AB Bachelor of Social Work (BSW)