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Cora Aelick

Cora Aelick

Customer service specialist

Talent
Sault Ste. Marie, AlgomaMember since March 3, 2023
Customer service specialistSalesManagementBudgetingHuman ResourcesSchedulingBILLINGtrainingCustomer ServiceMerchandisingCash HandlingOnboard trainingTraining staffWarehouse trainingSales managerSales targets
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Customer service specialistSalesManagementBudgetingHuman Resources

About

35 years experience in customer service, sales and Management.

Experience

Assistant Manager - Signet jewelers - Sault Ste Marie

(2024-07)

  • Retail sales goal targets
  • New hire training
  • KPI targets
  • Merchandising
  • Cash handling
  • Bank deposits
  • Customer service
  • Computer and device usage

District Accounts Manager - Scandinavian Building Services - Sault Ste. Marie, ON

(2018-07 - 2024-02)

  • Invoicing
  • One on one site update meetings with store General Management
  • Compliance inspections for all janitorial and store compliance
  • Human resources
  • Health and safety
  • Account quotes
  • Budgeting
  • Meeting and exceeding KPI's
  • Customer relation issues
  • Conference call meetings
  • Travelling northern Ontario locations for site inspections and compliance
  • Store compliance
  • Managing 18 major large retail accounts across Northern Ontario

Assistant Store Manager - Rexall - Sault Ste. Marie, ON

(2016-06 - 2018-07)

  • Food service
  • Stock and supply ordering
  • Administration
  • Human resource
  • Service advisor
  • Cash deposits
  • Scheduling
  • Union
  • Health and safety committee
  • All office duties

Branch Office/Sales Manager - Herbal Magic - Sault Ste. Marie, ON

(2006-06 - 2016-05)

  • Administration
  • Budget goals
  • Client one on one coaching
  • Collections
  • Financing
  • Human resource

Medical Administrator /Office Manager - Bolgar Medical Clinic - Scarborough, ON

(1988 - 2006)

  • Administration
  • Human resource
  • Scheduling
  • Billing
  • Customer service
  • Administrator for 4 general practitioners doctors

Office Manager/Administrator - Centenary Hospital-Cosmetic Surgery - Scarborough, ON

(1991-08 - 2000-03)

  • Reception and medical assistant
  • Customer service
  • Booking appointments
  • Billing
  • Filing
  • OR procedure scheduling
  • Assisting with in office procedures
  • Setup of supplies

Education

Graduate (Certification) - Northern College (2008-05)

English (Secondary School) - Bawating High School (1985-09 - 1989-06)

Bachelor's

Skills

Customer service specialist

Reviews

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