Healthcare Operations | Team & Program Leadership
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Operations-focused professional with experience supporting healthcare and service-based organizations through team coordination, workflow management, and day-to-day operations. Background includes leadership roles in regulated environments, escalation handling, and service delivery. Currently completing Lean Six Sigma Yellow Belt training to strengthen process improvement skills.
I bring experience across healthcare and service-based environments with a strong focus on operations, team coordination, and day-to-day execution. My background includes leadership roles in long-term care where I supported staffing, workflow management, and escalation handling, as well as frontline roles that gave me a practical understanding of service delivery and operational realities. I’ve worked closely with multidisciplinary teams, managed competing priorities in fast-paced settings, and supported continuity, quality, and efficiency within regulated environments.
Overall, my experience combines hands-on operational insight with people leadership and sound judgment, positioning me well for operations and program leadership roles.
I hold a Bachelor of Science in Nursing, supported by a Practical Nursing Diploma, providing a strong foundation in regulated environments, systems-based practice, and team-based service delivery. My education emphasized accountability, decision-making, documentation standards, and working within complex organizational structures. I am currently completing Lean Six Sigma Yellow Belt training to strengthen my skills in process improvement and operational efficiency.