Dami Oyefolu

Housing and social care professional with progressive experience coordinating supportive and supported housing services, risk assessment, and multidisciplinary case management across assisted living, complex care, mental health, and homelessness-adjacent settings in the UK and Canada. Skilled in building partnerships with community and healthcare stakeholders, developing individualized care and risk-management plans, leading multidisciplinary planning meetings, coaching front-line staff, and driving continuous quality improvement in service delivery. Brings an MBA in Healthcare Management and CMI Level 7 leadership training to program planning, policy development, and evidence-based decision-making in support of vulnerable and at-risk populations.

Assisted Living Manager & Sheltered Housing Coordinator at Respect Care Services (2023-01 – 2026-12)

• Coordinated supportive housing services for residents with complex needs, acting as primary liaison between residents, families, healthcare professionals, housing officers, and community partners to resolve concerns and align service delivery.
• Developed, implemented, and reviewed individualized care, wellness, and risk-management plans, applying a person-centred approach consistent with housing stability and quality-of-life outcomes.
• Led weekly multidisciplinary planning meetings with physicians, social workers, and occupational therapists to review needs, resolve emerging issues, and coordinate follow-up actions, building the cross-sector collaboration skills central to coordinated-access and system-integration work.
• Identified recurring risk and service-delivery trends through case review and reporting communicated findings to management and multidisciplinary partners to inform program and policy improvements.
• Supervised and coached Resident Care Partners, and coordinated training on safeguarding, dementia awareness, and risk reduction to build front-line staff capacity.
• Maintained accurate, confidential case records, risk assessments, and incident reports to support compliance, continuity of care, and organizational decision-making.

Out-of-Hours / On-Call Manager at Respect Care Services (2023-01 – 2026-12)

• Served as primary escalation point for urgent concerns affecting vulnerable adults, assessing situations quickly and coordinating appropriate multi-agency responses.
• Applied de-escalation, active listening, and sound judgment in high-risk, time-sensitive situations, exercising the political and interpersonal acuity needed to navigate competing stakeholder interests.
• Documented decisions, actions, and follow-up requirements to support management review and continuity of service.

Risk Assessor at Respect Care Services (2022-01 – 2026-12)

• Completed individual risk assessments and developed risk-management plans for people receiving community and residential support, including individuals with mobility limitations and complex health needs.
• Collaborated with staff, residents, families, and healthcare professionals to identify concerns and agree on practical, safe solutions, reflecting the stakeholder engagement and collaborative problem-solving central to homelessness-system work.
• Delivered staff training on safeguarding, risk reduction, and appropriate escalation procedures.

Clinical Complex Care Lead at Harmony Health Services (2022-01 – 2025-12)

• Delivered specialist clinical and care coordination support to individuals with complex health and support needs, communicating with families, caregivers, and multidisciplinary professionals on changing needs and preferences.
• Maintained accurate documentation and escalated safety concerns in line with established procedures and policy.

Master of Business Administration in Healthcare Management – York St John University

CMI Level 7 Diploma in Strategic Management and Leadership Practice – Chartered Management Institute