Melissa Golob

A self starting professional with extensive experience providing trauma informed crisis intervention support in a variety of settings.

Housing Support Worker - Truro Housing Outreach Society - Truro, NS

(2022-05)

• Supporting families and youth to access resources to help keep their housing sustainable
• Developing case plans centered around ensuring clients work on life related skills
• Responding to Critical crisis calls, as well as making reports when individuals appear to be a risk to themselves or others
• Managing landlord relationships in order to properly tend to possible clientele barriers
• Tracking data related to cases
• Assessing each case based on individual capacity levels and working on plans to encourage growth
• Driving clients to and from appointments
• Navigating the system for clients who lack ID's, Birth Certificates and other important documents

Support Worker - Colchester Residential Services Society - Truro, NS

(2020-10 - 2022-01)

• Implementing routines and helping to support the routines of clientele
• Administering medications in a timely manner
• Meeting deadlines
• Preparing meals and initiating activities with those supported
• Proper filing of important documentation such as incident reports, ABC's chart and doctor reports
• Frequent mediation of clients that do not get along
• Providing counselling support to clientele
• Encouraging the use of harm reduction with clients

Client Support Staff - The Truro Housing Outreach Society

(2022-01 - 2022-05)

• Encouraging client safety as well as the shelter
• Provides a non biased support
• Educates the use of harm reduction materials
• Ability to build rapport with all clients
• Maintains professionalism
• Implementation of new programs and services
• Expressing the importance of client confidentiality

High School Diploma - Almaguin Highlands Secondary School (2013)

The Youth Worker Diploma - Youth Work - Dr. Jane Norman College (2019 - 2021)