Dan Marcoux

I am compelled to show you how I work.

Anixter Aug. 2018 – Present

Electrical inside sales representative Montreal, Qc

Comparing pricing adjustments to compete in a fluctuating market.

Helping customers navigate through difficult return processes.

Analyzing sales to forecast inventory requirements.

Key achievements: Designed and executed an automatized system for following up with customers, increasing customer retention by 22%

Toyo Tires January 2017 – Aug 2018

Sales representative Montreal, Qc

Worked as a full-time service rep in a high call volume environment

Created excel spreadsheets to track customer data and perform an intense reconciliation process.

Received 97% positive customer survey results

Key achievements: Received “Customer appreciation” bonus in first year.

EQ3 July 2015 – Dec 2016

Delivery driver Mount-Royal, Qc

Troubleshoot when delivery issues are presented such as blocked entrances, traffic issues, etc.

Meeting and exceeding on-time metrics

Costco Wholesale June 2011 – September 2013

Baker Montreal, Qc

Supervised asst. baker in operating thermostatic controls.

Developed new recipes and determined the variety of goods / flavors to bake.

Concordia University July, 2015

Bachelor of arts leisure sciences Montreal, Qc

Leisure honors society

Studied abroad in Rennes, France during spring 2014 semester (Universite de Rennes)

Concordia football team, defensive line rookie of the year.