Danica Bouchard
Deputy Shift Supervisor
Hire this person
Send a job offer directly to this candidate
About
Currently working as Deputy Shift Supervisor at Commissionaires Ottawa at Rideau Hall with Top Secret security clearance. Experienced security operations control operator with 3 years in the role and 4 years as a regular security guard. Play a key role in monitoring and analysing multiple sources of information and potential threats within the operations centre.
Serve as a crucial link between multiple organisations, efficiently communicating relevant information and responding appropriately to emergencies. Proficient in security monitoring systems (Lenel, Gentec, SiteSecure) and Microsoft Office Suite. Trained in incident management systems and emergency operations.
Experience
Deputy Shift Supervisor at Commissionaires Ottawa (2026-02 – Present)
- Contribute to continuous training and supervision of security guards on shift
- Ensure that all security guards are properly trained
- Ensure that all security guards are following post orders, policies and procedures
- Ensure that all posts are occupied and post rotation is created to meet established schedules
- Assist and coordinate with RCMP members to appropriately address security incidents
- Conduct regular post inspections to ensure guard services are meeting client expectations and company standards
- Notify management of issues regarding security measures
- Create reports regarding important incidents and misconduct regarding the security guards
Security Operations Control Operator at Commissionaires Ottawa (2023-01 – 2026-02)
- Act as liaison between multiple organizations
- Able to communicate relevant information precisely and accurately
- Maintain and submit security logs with relevant information to management
- Worked effectively in fast-paced environments
- Update and submit daily reports to management and other relevant individuals
- Monitor security cameras and alarm systems for unusual activity and possible threats
- Responded to emergency and security situations effectively
- Create detailed incident reports of security and/or emergency incidents
Security Guard at Commissionaires Ottawa (2018-06 – 2023-01)
- Acted as Shift Supervisor for a team of 15 people
- Respond to emergency calls/situations
- Responsible for security of federal government buildings
- Accountable for issuing security passes for visitors and employees
- Responsible for searching employee database
- Report alarms and notifying agencies of scheduled maintenance
- Monitor and escort contractors
- Survey building for potential risks and hazards
- Responsible for event security and crowd control
- Ensure people have necessary access to site
- Assisting in the security and movement of dignitaries
Research Assistant at Algonquin College Victimology Research Centre (2021-06 – 2021-08)
- Assist in collection of information related to ongoing projects
- Track source information in Microsoft Excel
- Analysis information for points of similarity
- Deliver presentations and facilitate relevant discussions to college classes
Junior Business Continuity Officer at Public Service and Procurement Canada (2021-02 – 2021-04)
- Research various subjects related to business continuity
- Analyze information and formulate recommendations
- Assist on review of Standard Operating Procedures
- Attend Departmental Emergency Operations Centre handover meetings
- Attend Emergency Management Workshops
Ballistic Protection Equipment Student at Department Of National Defence (2020-06 – 2021-01)
- Responsible for updating shipment slip master document
- Responsible for reviewing Statements of Work and Statements of Requirement
- Assist in reviewing bid proposals from vendors
- Assist on market research of products
- Input data into tables
- Updating equipment resource information in excel documents
- Uploading uniform and equipment information into DRMIS
Education
Bachelor of Public Safety in Public Safety – Algonquin College (2022-10)
Diploma in Police Foundations – Algonquin College (2018-01 – 2018-01)
