Daniel R

Safety-first, highly reliable, and certified Transit Operator holding a valid Ontario Class "BZ" license with a pristine driving abstract and over a decade of expertise in defensive driving instruction and passenger safety. Proven track record of operating heavy commercial vehicles under tight schedule constraints, performing meticulous mechanical inspections, and managing real-time dispatch systems. Exceptionally skilled in accessibility accommodations, possessing extensive specialized experience adapting methods for individuals with diverse physical and cognitive challenges.

Fully trained in First Aid, CPR, and Police Foundations, providing the professional communication, composure, and independent decision-making required to manage emergency situations safely.

Transit Operator at Guelph Transit (2023-05 – 2025-08)

• Safely and efficiently operated commercial transit vehicles along urban routes while maintaining tight schedule constraints under varying traffic and weather conditions.
• Performed mandatory pre- and post-trip circle check safety inspections of corporate vehicles, maintaining strict compliance with MTO regulations and logging mechanical updates.
• Maintained continuous, real-time communications with Transit Control Dispatch and supervisors to report route disruptions, incidents, and safety status updates.
• Assisted and directed elderly passengers and passengers with special needs, utilizing bus kneeling functions and deploying accessibility ramps to ensure comfortable, safe seating.
• Monitored cash fareboxes, accurately processed digital transit transactions, and systematically evaluated fare card validities under high-volume conditions.

Owner and Operator / Licensed Driving Instructor at Royale Driving Academy / Ultimate Drivers (2015-08 – Present)

• Established and operated an MTO-compliant driving academy, dedicating over 10 years to training the community in defensive driving mechanics and spatial road safety.
• Designed and tailored specialized instruction methods for clients living with cognitive challenges or physical disabilities, ensuring they became equipped, confident drivers.
• Managed all corporate operational administration, maintaining accurate client data files, business transaction logs, and electronic scheduling systems.
• Supervised a team of 6 driving instructors, auditing their compliance with business policies, vehicle maintenance rules, and instructional safety standards.
• Resolved client questions and concerns personally, using exceptional interpersonal skills to remain poised, courteous, and constructive when de-escalating issues.

Venue Supervisor at Contemporary Security Canada (CSC) (2015-07 – 2015-08)

Panam and Parapan American Games

• Supervised 15 safety guards, ensuring absolute precision in their written logs, note-taking, and detailed incident report submittals.
• Collaborated directly with the RCMP, OPP, and Peel Regional Police to seamlessly coordinate venue operations and de-escalate high-pressure situations.

Mobile Security Professional at City of Brampton Corporate Security via Primary Response (2012-11 – 2015-05)

• Operated mobile patrolling vehicles autonomously across a vast municipal sector, serving as a first responder to identify hazards, mitigate risks, and preserve public safety.
• Maintained meticulous, real-time documentation of daily logs, investigations, and incident metrics via specialized reporting software (Perspective).
• Worked in active conjunction with Brampton Transit Services, corporate dispatchers, and Peel Regional Police to manage emergency scenes and public safety responses.

Police Foundations Diploma – Sheridan College (2014)

In-Car & In-Class Driving Instructor Certification – Humber College (2015)

Ontario Secondary School Diploma (OSSD) – Central Peel Secondary School (2009)