Altaya Sara

Attentive Client Service Specialist who can work client accounts as well as customer service.Adept and maintaining strong client relationships, enhancing the client experience and negotiating with clients who have fallen behind in their payments. Specializes in wholesale and distribution organizations.

Cleaner - FirstService Residential - Toronto, ON

(2024-03)

• Responsible for maintaining the cleanliness of residential common areas, including lobbies, elevators, stairwells, and hallways.
• Performed daily sanitization of high-touch surfaces such as door handles, buttons, and handrails.
• Carried out deep cleaning of amenity spaces such as gyms, lounges, and party rooms.
• Ensured garbage and recycling areas were kept clean and bins emptied regularly.
• Reported maintenance issues and safety hazards to management promptly.
• Demonstrated excellent knowledge of cleaning equipment and chemicals, following health and safety standards.

Cleaning - Metergy Solutions LLC - Ontario

(2023-06 - 2024-04)

• Clean and sanitize offices, meeting rooms, restrooms, and common areas.
• Empty trash bins and replace liners.
• Sweep, mop, and vacuum floors to maintain a clean and safe environment.
• Dust furniture, surfaces, and office equipment.
• Wash windows, glass doors, and mirrors.
• Restock supplies such as paper towels, toilet paper, and soap.
• Follow safety and hygiene procedures at all times.
• Report maintenance issues or damages to supervisors.

Cleaner - ICS - Toronto, ON

(2022-05 - 2023-02)

• Maintained office buildings and commercial spaces by dusting, vacuuming, mopping, and disinfecting surfaces.
• Cleaned communal areas such as hallways, staircases, and meeting rooms.
• Emptied garbage cans and maintained restroom cleanliness.
• Used appropriate cleaning products and followed protocols for sanitization.

Housekeeper - Compass Group - Etobicoke, ON

(2021-12 - 2022-05)

• Clean and disinfect residents' rooms, bathrooms, and common areas.
• Sweep, mop, and vacuum floors to maintain hygiene and safety.
• Empty trash bins and dispose of waste following health regulations.
• Sanitize high-touch surfaces to prevent the spread of infections.
• Wash windows, mirrors, and glass doors.
• Change bed linens and ensure rooms are neat and comfortable.
• Restock supplies such as soap, toilet paper, and paper towels.
• Follow health and safety standards at all times.
• Report maintenance needs or safety hazards to supervisors.
• Support a clean, safe, and welcoming environment for residents and visitors.

Cleaner/Janitor - Orange Cameroon - Yaoundé, Cameroon

(2019-01 - 2021-11)

• Maintained office hygiene by cleaning desks, chairs, doors, and restrooms.
• Regularly emptied trash bins and managed cleaning supplies.
• Cleaned private outdoor areas and ensured proper maintenance of cleaning tools.

Computer Science - Collège Boréal (2022-01 - 2022-12)