Danika Trottier

Ambitious worker, looking to exceed in customer services and gain knowledge through work experiences.

After School Cleaner/Janitor - École publique aux quatre-vents - Parry Sound, ON

(2024-05)

• Sweep floors/mop/vacuum/clean desks, chairs, windows, walls
• Empty garbage and shovel outside entry area
• Ensure cleanliness of school for next day
• WHMIS
• Health & Safety Responsible

Food & Beverage Clerk - Tim Hortons - Parry Sound, ON

(2023-10 - 2025-11)

• Brew coffee/make food orders/drive through clerk/storefront clerk
• Ensure cleanliness of cafeteria
• Work as a team
• Sell products

Barista - Starbucks - Parry Sound, ON

(2020-12 - 2022-09)

• Make special coffee orders/drive through clerk/storefront clerk
• Deliver best customer experience and satisfaction
• Ensure cleanliness of cafeteria
• Work as a team
• Sell products

Keyholder - Hart Stores - Parry Sound, ON

(2017-04 - 2020-10)

• Stock shelves and front cashier-selling products
• Inform customers about their products
• Customer services
• Keyholder-supervisor duties

Telemarketing Agent - Zedd Customer Solutions - North Bay, ON

(2014-03 - 2015-11)

• Call existing customers about their new device
• Business relations with clients
• Inform customers about their products and services
• Customer services/telesales

Receptionist-Dispatcher - Le Taxi - Sturgeon Falls, ON

(2010-01 - 2012-12)

• Handle switchboard phone calls
• Direct drivers to destinations
• Handle customer' complaints and concerns
• Prepare files and time sheets

Educator - West Nipissing Child Care Corporation - Sturgeon Falls, ON

(2007-01 - 2012-12)

• Work with children
• Meet the children's needs
• Educate children and disinfect the children's toys
• Prepare daily curriculum sheets; logging sheets; attendance sheets
• Work as a team to meet all aspects of the children's needs and rights
• Inform parents about their child's day

Receptionist-Dispatcher - Courville Taxi - Sturgeon Falls, ON

(2004-01 - 2008-12)

• Handle switchboard phone calls
• Direct drivers to destinations
• Handle customer' complaints and concerns
• Prepare files and time sheets

Early Childhood Education Apprenticeship - Early Childhood Education - Collège Boréal (2009-01 - 2012-12)

Culinary Arts-Baking Basics - Culinary Arts - Canadore College (2008-01 - 2009-12)

Secondary Education - Ecole secondaire Franco-Cité (2005-01 - 2009-12)

Intermediate Education - Ecole intermédiaire Echo-Jeunesse (2002-01 - 2005-12)

Elementary Education - Ecole élémentaire St-Joseph (1995-01 - 2002-12)