Darlene Mcrae
Owner / Operator
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About
Owned and operated a successful, high-end consignment boutique in downtown Barrie
Experience
Owner / Operator - Encore Fashion Consignment - Barrie, ON
Owned and operated a successful, high-end consignment boutique in downtown Barrie
- Created a visually appealing store environment with strong merchandising standards
- Built a loyal customer base through personalized, attentive service
- Managed all aspects of the business including inventory, pricing, and promotions
Retail Manager & Corporate Sales Representative - Lynx Integrated Technologies – Bell Mobility Dealer - Orillia, ON
Managed day-to-day retail operations in a fast-paced sales environment
- Hired, trained, and coached staff to deliver strong sales and customer service results
- Built relationships with both retail and corporate clients, resolving issues efficiently
- Consistently recognized as a top-performing sales representative
- Contributed to award-winning customer service (Graham Award – top dealership in Ontario)
Manager - Donut Line / Tim Horton's / Country Style Donuts - Orillia, ON
Supervised daily operations in busy retail food settings
- Scheduled, trained, and supported staff to maintain service standards
- Ensured efficient operations and positive customer experiences
Receptionist / Administrative Support - Various Roles - Gravenhurst, ON & Toronto, ON
Provided front-line customer service and administrative support in professional offices
- Handled multi-line phone systems, customer inquiries, and office coordination
- Supported payroll, accounts, and document preparation
Education
Grade 12 - Winston Churchill Collegiate Institute