Second Cook - Fallsview Casino - Niagara Falls, ON
(2023-06)
- Excel across multiple restaurant kitchen outlets within Fallsview Casino
- Thrive in various casino fine dining restaurants (21Club Steak and Seafood, Ponte Vecchio), demonstrating adaptability working on the line, salads and desserts
Breakfast Cook - DoubleTree Fallsview Resort and Spa - Niagara Falls, ON
(2024-03)
- Prepare and cook a variety of breakfast dishes, including omelets, pancakes, waffles, and breakfast sandwiches
- Coordinate breakfast service during peak hours, working efficiently to minimize wait times for customers
Lead cook - Niagara Distillery
(2022-04 - 2023-06)
- Led kitchen operations, overseeing team members to ensure timely, high-quality dish preparation
- Trained staff, contributing to a positive and efficient work environment
- Overseeing inventory and responsible for produce orders
Cook - Wind Japanese and Thai Restaurant - Niagara Falls, ON
(2022-02 - 2022-02)
- Proficient in sushi preparation techniques, including sushi rice preparation, fish cutting, and sushi rolling
- Adherence to strict food safety and sanitation practices specific to sushi preparation
Housekeeping - Embassy Suites - Niagara Falls, ON
(2022-01 - 2022-01)
- Responsible for cleaning guest rooms
- Anticipate customer needs and leave appropriate products for guest use
Assurance-Quality Auditor - Qualfon Dumaguete - Philippines
(2020-08 - 2020-08)
- Implement and maintain stringent QA processes, ensuring compliance with industry standards
- Conduct detailed quality analyses, contributing to process optimization for improved efficiency
- Collaborate across departments to identify and address quality gaps, enhancing overall operational performance
Data Analyst - Qualfon Dumaguete - Philippines
(2020-08 - 2020-08)
- Execute precise data entry tasks with a focus on accuracy and efficiency
- Ensure data integrity and correctness through meticulous verification processes
- Meet deadlines by consistently inputting and updating information in a timely manner
Housekeeping Supervisor - Great Wolf Lodge - Wisconsin, USA
(2018-01 - 2019-01)
- Expertly train and guide new hires while efficiently assigning tasks to housekeeping staff
- Oversee and manage housekeeping supplies, ensuring seamless operations
- Resolve guest complaints promptly and contribute hands-on support during staff shortages
Front Desk Agent - Great Wolf Lodge - Wisconsin, USA
(2018-01 - 2019-01)
- Handle VIP reservations, amenities, and special requests for an enhanced guest experience
- Streamline registration and room assignments, ensuring efficient processes
- Facilitate communication for cohesive operations and effective guest service
Banquet Assistant - Great Wolf Lodge - Wisconsin, USA
(2018-01 - 2019-01)
- Assist in ensuring that each event is on time as per the banquet event course
- Prepare coffee breaks, carts, and stations with appropriate food and beverages as stated in Banquet Event Order
- Replenish buffet items to ensure consistency and freshness in presentation
