Self Employed Photography at Niagara Jack Photography (2020-02 – Present)
Portraits, landscape photography, weddings, pets, nature photography.
Truck Driver at Pride Group Logistics (2021-01 – 2022-08)
- Travel cross border for deliveries and pickups
- Preform pretrip and post trip inspections
- Ensure load security
- Ensure proper submission of paperwork for deliveries and border documents for pickups
- Safe driving habits
Truck Driver AZ at J E Culp Transport (2020-07 – 2021-06)
- Daily check in with dispatch
- Safe loading at transfer stations
- Safe unloading at landfills
- Daily pre trips ad post trips
- Knowledge and use of elogs
- Safe operation of truck Cross border travel
Dispatcher at Zavcor Trucking (2019-07 – 2020-07)
- Efficiently plan drivers trips for pickups and deliveries
- Track logbook hours and locations on Omnitraks
- Do cross border manifest both south and north bound
- Enter loads into Truckmate and adjust loads for status
- Proficient knowledge of Truckmate
- Use Loadlink to post and book and loads
- Negotiate prices with carriers and shippers for loads
Customer Service Representative at Accenture (2018 – 2019)
- Greeted and acknowledged consumers when beginning, receiving and ending a conversation
- Received calls from clients and answered any inquiries; managed various clients
- Provided information on different plans then transferred consumers to appropriate departments
- Maintained organized work environment; communicated with staff and coworkers to ensure company success
- Met and surpassed company goals; excelled and developed a strong rapport ensuring returning consumers
- Conducted financial duties; guaranteed accuracy; handled and received payments and maintained invoices
- Provided comprehensive billing information and solutions for collections and helped in the reduction of costs
Computer Technician at Self Employed (2011 – 2017)
- Reasoned with customers, confirming complete quality assurance paying close attention to accuracy
- Received calls from clientele and answered any and all concerns, complaints and inquiries Surpassed quotas while following policies and procedures; paid close attention to accuracy
- Performed and received calls regarding products; strengthened customer relationships Operated and used computers, telephones, transfer systems, scanners and fax machines Performed troubleshooting and assisted with technical issues; filed trouble tickets with repair crews as needed
Team Leader at Asurion (2011 – 2012)
- Maintained and updated manuals and computerized filing, inventory, mailing, and database systems
- Translated business documents and supported technical training initiatives
- Developed and implemented memos, presentations, briefing notes, and other substantive documentation
- Coordinated and delivered training seminars for new employees and existing staff
- Educated and trained new employees; exceeded goals and quotas; reported performance issues to managers
