Bilingual Customer Service
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My career aspiration is to further develop in the banking, insurance and finance industry, utilizing my expertise in solving problems and enhancing work cultures, leveraging my background in sales, management, HR, and teaching. I aim to consistently deliver exceptional results while prioritizing active listening, meticulous planning, and workflow improvement. I strive to remain time-efficient and excel in multitasking, contributing effectively to diverse work environments and promoting overall growth.
My previous management, sales and teaching employments have honed my problem-solving abilities as I navigated diverse challenges in retail and classroom environments. I possess excellent customer service skills, responding promptly to customer and advisor inquiries with accuracy, professionalism, and a positive approach. My commitment to delivering outstanding service has allowed me to consistently meet and exceed expectations in a fast-paced educational environment, where resourcefulness and adaptability are essential for optimizing time efficiency and juggling multiple tasks effectively.
French Elementary to Secondary with one year of French University.
Bachelor of Business Administrative studies, specialized honours in Human Resource Management at York University.
