Dawn Rodriguez

I was born in the United States and moved to Canada about 5 years ago. I graduated High School and immediately enrolled into the PRISM Career Instutute for Medical Billing and Coding. I enjoy the customer service sort of jobs and love helping people and solving their problems.

I currently work at Sekure Payment Experts as a Lead Gen Rep. I interact with American merchants in regards to their credit card processing set-up. I also do data entry in this position to update merchant files. My previous job was Savers/Value Village as a production team member and I interact with customers on the daily basis. In this role I work in the books and media department where I sort and price books that will be put into the sales floor for customers to purchase. Before that I worked at a grocery store, Price Rite, in the United States. In that position I was a cashier and helped customers with their shopping as well as any other issues they may have had. I've also participated in a fundraiser to raise money for Puerto Rico. As a Ouerto Rican woman myself I really enjoyed helping people (as well as my own family) that lived in Puerto Rico. I helped raise more than $5, 000 and all of the proceeds went to helping Puerto Rico.

I have some Billing Clerk experience working at MEDassurance where I filled out patient records and did a lot of data entry. I emailed patients about their outstanding balances as well as mailed out information to them. I helped patients over the phones with any problems they may have had or helped them understand things they had trouble with. I always made sure to be friendly and empathetic to aid them through the process. I love nothing more than knowing that I was able to help them in any way.

When I'm not working I'm signing petitions to causes that I feel strongly about or drawing on my free time. I love helping people and bringing beauty into the world.

If you have any more questions, feel free to reach out to me.

Thank-you for reading and I look forward to hearing from you.

I am customer service driven. I've been working in customer facing roles since 2014. I love helping people and I love tech work. I used to work for a medical insurance facility where I would input patient data, send out letters in regards to their bills, etc. My current position is a Lead Gen Rep and I call American businesses and convince them to change to our merchant processors.

I graduated High School and attended a trade school, PRISM Career Institute, for Medical Billing and Coding. I graduated with a certificate.