Deep Chovatiya

Detail-oriented Junior Accountant and Bookkeeper with experience in bookkeeping, account reconciliation, journal entries, accounts payable/receivable, and tax support. Proficient in QuickBooks, Sage 50, Tally ERP 9, Tally Prime, and Microsoft Excel, with a strong academic foundation in accounting and hands-on experience supporting accurate financial records and client-facing tax services. Known for accuracy, organization, adaptability, and strong communication in fast-paced environments.

Jr Accountant/ Bookkeeper at U&C Co LLP (2025-02 – Present)

• Maintained accurate financial records by processing daily transactions, posting journal entries, and reconciling bank and credit card accounts.
• Assisted in month- end close activities by preparing reports, organizing supporting documentation, and helping improve accuracy and timeliness in financial reporting.
• Handled accounts payable and receivable functions, including invoice processing, payment tracking, and customer/vendor account follow-ups.

TurboTax Community Champ (Internship) at TurboTax Canada (2025-12 – Present)

• Assist customers in understanding personal tax filing requirements and guide them through the tax return process with clarity and accuracy.
• Support high-volume customer inquiries and explain deductions, credits, and filing steps to help customers maximize refunds and reduce tax payable.
• Explain tax concepts, deductions, credits, and filing procedures clearly to help customers make informed filing decisions.

Vice President – Operations at Humber Society of Accounting Students (2025-06 – Present)

• Coordinate operational planning for student events and initiatives, supporting smoother execution and better member experience.
• Manage timelines, task assignments, and stakeholder communication across the executive team.
• Improve event logistics through structured planning, checklists, and consistent follow-ups.

Client Relations & Safety Specialist at Great Canadian Entertainment (Casino Woodbine) (2025-01 – Present)

• Manage high-volume guest interactions, resolving concerns professionally while protecting service quality and safety standards.
• De-escalate conflicts using policy-based decision-making and clear communication.
• Coordinate with internal teams (security/operations/guest services) to handle incidents and support smooth floor operations.

Customer Service Sales Representative at Staples (2024-07 – 2025-02)

• Assisted customers with product selection, billing, returns, and service inquiries in a fast-paced retail environment.
• Processed transactions accurately (POS), handled cash, and reduced errors through careful verification.
• Met sales and service targets through needs-based recommendations and clear product explanations.

Ride Operator/ Customer Service Representative at Canada’s Wonderland (2024-02 – 2024-09)

• Delivered customer service and operational support in a high-traffic environment with strict safety protocols.
• Responded quickly to guest concerns while maintaining queue flow and positive experience.
• Communicated instructions clearly to guests and ensured compliance with safety rules.

Business Administration - Accounting (3-Year Advanced Diploma) in Accounting – Humber Polytechnic (2026-04)