Deepti Bindra

Experienced Telecommunications Engineer with over 21 years of experience in telecommunications systems, technical operations, troubleshooting, documentation, and customer support. Strong ability to analyze problems, maintain accurate records, prepare reports, and work effectively in structured environments. Experienced in customer service, cash handling, client communication, and providing professional support.

Skilled in Microsoft Office applications with strong attention to detail, organization, and commitment to quality service.

Licensed

Life, Accident and Sickness Insurance Advisor in Canada.

Financial Advisor - World Financial Group

(2026-01)

• Assist clients with financial planning and insurance solutions.
• Provide information and guidance on financial products based on client needs.
• Maintain client information and documentation while following professional and regulatory requirements.
• Developed knowledge of Canadian financial products, including RRSPs, TFSAs, FHSAs, segregated funds, and education savings plans.
• Completed the Life License Qualification Program (LLQP) and obtained the Canadian Life, Accident and Sickness Insurance License.

Cashier - Walmart - Duncan, British Columbia, Canada

(2024-08 - 2025-10)

• Processed customer transactions accurately using cash, debit, credit, and electronic payment methods.
• Provided professional customer service in a busy retail environment.
• Assisted customers with inquiries and resolved concerns effectively.
• Maintained accuracy while handling daily transactions and following company procedures.
• Supported team operations and trained new employees on cashier processes.

Telecommunications Engineer - Bharat Sanchar Nigam Limited (BSNL), Government of India Public Sector Undertaking (PSU) - India

(2002-11 - 2023-10)

BSNL is a Government of India-owned telecommunications organization providing nationwide telecom services.

• Operated, maintained, and troubleshot telecommunications networks, including digital, analog, broadband, and switching systems.
• Managed CDOT, OCB, and NGN switching systems to ensure reliable network performance.
• Diagnosed faults, performed preventive maintenance, and implemented corrective actions to reduce service interruptions.
• Prepared technical reports maintained service records, and supported network improvement activities.
• Provided technical support and coordinated with teams to resolve customer and operational issues.

Life, Accident and Sickness Insurance License (LLQP) - Insurance - Canada (2026-01)

Bachelor of Arts - Kurukshetra University (2002)

Post Diploma in Computer Applications - Computer Applications - Haryana Board of Education, India (1999 - 2000)

Diploma in Electronics and Communication Engineering - Electronics and Communication Engineering - Haryana Board of Education, India (1995 - 1999)