Sports Prefect at Braeburn International School of Arusha (2020-09 – 2021-06)
- Quickly learned new skills through working closely with team captains and applied them to daily tasks, improving efficiency and productivity
- Maintained excellent attendance record, consistently arriving to work on time
- Carried out day-day-day duties accurately and efficiently
- Demonstrated respect, friendliness and willingness to help wherever needed
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Participated in team-building activities to enhance working relationships
- Acted as a mentor and leader on junior sports teams
Teaching Assistant at Braeburn International School of Arusha (2021-01 – 2021-06)
- Worked with lead teacher to monitor class schedule and take attendance
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment
- Provided support to help students with special needs learn and grow
Key Holder at Nike, Yorkdale Shopping Centre (2022-09 – 2023-06)
- Achieved total quota sales on the floor selling merchandise
- Help the promotion of new products to incoming customers to the store
- Built excellent rapport with the managers and fellow colleagues
- Maintained highly efficient customer service
- Help managers during the opening and closing shifts as well as restocking the store
Manager at October's Very Own, Yorkdale Shopping Centre (2023-06 – 2026-08)
- Conducted product training sessions for new employees
- Provided personalised customer solutions, ensuring high customer satisfaction ratings
- Utilised strong product knowledge to offer informed recommendations, enhancing customer purchasing decisions
- Cultivated a loyal customer base through personalised interactions and tailored service
- Contributed to inventory control by monitoring stock levels and reporting discrepancies
- Provided feedback to management on customer preferences and market trends
LLQP Senior Benefits Specialist - Regional Producer (Manager) at American Income Life Insurance Company (2025-04 – Present)
- Provide personalized life-insurance guidance by helping clients understand whole life, term life, universal life, and other protection solutions based on their family needs, income, debts, goals, and long-term financial responsibilities.
- Conduct policy reviews to assess whether existing coverage is still appropriate, including evaluating benefit amounts, premiums, beneficiaries, policy features, cash value options, and gaps in protection.
- Support clients through important life changes such as marriage, parenthood, home ownership, career growth, business ownership, divorce, or retirement by recommending updates that keep their insurance aligned with their current circumstances.
- Help clients upgrade, replace, or supplement coverage when needed, ensuring they have sufficient protection for final expenses, income replacement, debt repayment, children's education, estate planning, and legacy goals.
- Deliver ongoing service and education throughout the client relationship, explaining policy options clearly, assisting with applications and policy administration, coordinating required updates, and helping clients make informed decisions with confidence.
- Training and mentoring new and developing life-insurance agents through stages of their career from understanding core insurance products, licensing expectations, and ethical sales practices to confidently conducting needs-based client conversations, policy reviews, and follow-up. I provide practical coaching that helps agents build product knowledge, strengthen communication skills, organize their pipeline, and develop the confidence needed to become consistent producers.
- Support agents in delivering efficient, client centred service by teaching them how to assess protection needs, identify coverage gaps, recommend suitable life-insurance solutions, manage applications and policy updates, and maintain long term client relationships. My role includes ongoing performance coaching, case support and professional development so both beginner and experienced agents can grow their business while ensuring clients receive appropriate, well understood coverage.
